INSIDE SALES MANAGER
Job Summary
Under the direction of the Sr. Vice President Sales (SVP), US & Canada, the Inside Sales Manager (ISM) is responsible for supporting Regional Sales Directors (RSDs) in their Falcon aircraft sales-related activity within a clearly defined territory, with special emphasis on developing new client opportunities. The ISM will also act as an assistant to the Sr. VP of US Sales (SVP).
Principal Duties/Responsibilities (Essential Functions)
Reporting to the SVP, supports the SVP and RSDs in various aspects of the Falcon sales effort in North America:
- Research, identify and track new Falcon sales prospects.
- Develop and execute marketing, mailing and direct contact campaigns focused on new Falcon sales prospects.
- Maintain database of prospecting activities, customer contacts, and sales opportunities. Provide access and/or hand off account to the RSD responsible for the sales territory in which the prospect is located at the appropriate time.
- Make cold-calls, prepare and send materials requested via hotline calls and web inquiries, follow-up with prospects, and coordinate activity with VP and RSDs.
- Assist in arranging, preparing and conducting product presentations.
- Assist in the preparation and review of marketing materials, proposals, pre-sale agreements and related documentation prior to prospect presentations.
- Assist with facility and factory visits and completion center tours.
- Develop an in-depth working knowledge of Falcon aircraft features and benefits in areas including design, construction, systems architecture, performance, operating costs, etc.
- Develop an in-depth working knowledge of competitor aircraft in order to effectively communicate the strengths and advantages of Falcon aircraft over competing products relative to prospect needs.
- Develop a comprehensive understanding of the parent company, Dassault Aviation's corporate history and functional organization.
- Develop a comprehensive understanding of Dassault Falcon Jet's corporate history and functional organization.
- Build effective working relationships with and develop an understanding of the responsibilities of personnel from the following DFJ departments: Flight Operations, Marketing Services, Specification and Design, Contracts/Legal, Finance, Pre-Owned Aircraft Sales, Completions and Customer Service.
- Develop a network of resources within the aircraft owner, operator and aviation services communities.
- Assist in obtaining and reporting to DFJ management intelligence on DFJ's competitors' activities including sales, pricing, availability, marketing strategies, new product development, etc.
- Develop an understanding and promote the benefits of other products and services offered by Dassault Aviation, DFJ and affiliate companies.
- Assist RSDs in providing timely reporting to sales management team and marketing services regarding Falcon sales opportunities won and lost including primary buyer decision factors.
- Participate in (via product presentations, sponsorship/hosting, etc.) various local industry functions in order to promote Falcon aircraft.
- Maintain a comprehensive and clear record of ongoing prospecting activity using company provided CRM and LMT tools and as requested, provide regularly scheduled reports to SVP regarding such activities.
- Provide sales forecasts for assigned prospect base as requested.
Non-Principal Duties/Responsibilities (Non-Essential Functions)
- Maintain a close working relationship with all DFJ support personnel responsible for various activities within assigned region.
- Develop marketing studies, aircraft comparisons and financial analyses.
- Assist in arranging, preparing and conducting aircraft demonstration flights.
- Represent DFJ at industry events as required.
- Other duties as assigned by SVP.
Minimum Required Qualifications
- Four-year college degree or equivalent experience in a technical and/or business discipline.
- Five years of experience in aircraft sales or a related marketing, finance or business position.
- Excellent verbal and written communications skills.
- Strong presentation skills.
- Ability to effectively communicate aviation-related technical information and basic financial concepts.
- Excellent interpersonal skills.
- Experience managing/working with support personnel from various departments toward meeting strict project deadlines.
- Ability to conduct business while flying in an aircraft cabin environment.
- Ability to work under pressure when required in order to meet multiple deadlines.
- Self starter who is able to work independent of direct supervision.
- Detail oriented with good organizational skills.
- Working knowledge of current Microsoft Office software.
Additional Desired Qualifications
- Experience in a sales, marketing, contracts management, customer service or finance-related position within the business aviation or similar industry.
- Thorough knowledge of Falcon aircraft.
- Private pilot, A&P, and/or other aviation certificates.
- Knowledge of DFJ procedures related to sales, marketing, specification & design, contracts/legal, finance, completions and customer service departments.
- Working knowledge of Siebel CRM software and industry database websites.
Working Conditions
- Office environment, requiring use of telephone, personal computer, and mobile communication devices.
- Aircraft cabin environment while supporting Falcon demonstration flights and during related travel.
- Requires flexible hours (extra hours/off-hours work).
- Significant travel (approximately 20-40%).
- Participation at various industry events.
Compensation and Benefits
The compensation for this position typically falls between $100,000.00 and $120,000.00 per year, plus commission. This position is not eligible for overtime. This position may be eligible for a sign on bonus, shift differential or relocation assistance.
Note: the final compensation offered to a successful candidate will depend on several factors that may include but are not limited to the type and years of relevant experience, Falcon-specific experience, relevant education/certifications, geographic location, and shift.
Our total compensation package also offers comprehensive healthcare coverage (Medical/Prescription, Dental, Vision), HSA and FSA options, 401k Plan with Company Match, Life Insurance, Disability Benefits, Supplemental Insurance, Group Legal, Paid Time Off, Tuition Reimbursement, Employee Discounts and much more.