Inside Sales Manager

Responsibilities

• Coordinate sales planning.
• Develop and administer KPIs, dashboards, and sales business intelligence.
• Provide ad hoc sales performance reporting and analysis.
• Provide data on sales deficiencies, process bottlenecks, and performance inconsistencies.
• Provide sales productivity and capacity analysis that ties into headcount and budgets.
• Manage inside sales team and establish processes and organizational strategy for sales.
• Provide oversight including mentoring, coaching, skills development, bonus plans, etc.
• Support implementation of targets and quotas by segment, geography, and/or products.
• Provide performance data to assist with the management and administration of sales.
• Visit customers as necessary to strengthen and protect business relationships.
• Support the development of systems and processes to optimize the sales function.
• Conduct process and value stream mapping to improve efficiency and effectiveness.
• Support the leveraging of commercial information to improve market development and pricing.
• Provide training to support process implementation and employee development.
• Provide development and growth plans for employees focusing on knowledge and skills.
• Other duties as assigned to meet the goals and objectives of Combined Metals.

Qualifications

• 5+ years’ experience developing and leading an inside sales function/team.
• Bachelor’s degree or equivalent combination of education and work experience.
• Understanding of the metals market in which the divisions operate, including business/industry and competitors (preferred).
• Strong ability to influence others and drive the achievement of assigned KPIs.
• Expert proficiency in CRM tool(s).
• Strong knowledge of Microsoft Office Suite including Excel, PowerPoint, and Word.
• Able to interface with end users, customers, and partners comfortably and naturally.