Inside Sales Manager

Responsibilities

• Sales Coaching: Provide expert sales coaching in a hybrid environment to ensure your high-performance sales team meets and exceeds all critical performance objectives.
• Analysis & Process Organization: Drive efficiencies in time management, account management, problem-solving, and dealer/customer interaction skills by analyzing and organizing a sales team of representatives.
• Talent Acquisition & Management: Own the team’s recruiting, interviewing, hiring, onboarding, and continuous development of associate talent.
• Performance Optimization & Feedback: Offer impactful performance feedback through intentional employee recognition, rewards, and disciplinary action when necessary, while guiding employee success using a framework that encourages open contribution, feedback, and professional growth.
• Career Development & Empowerment: Empower career development planning and progression opportunities; delegate responsibility effectively while welcoming mutual accountability and regular feedback.
• Culture of Teamwork, Diversity & Communication: Foster a collaborative spirit of teamwork and cohesion by demonstrating transparent communication through regular group and one-on-one meetings, aligning with Capital One’s open culture and the deep appreciation of diversity of people and thought.
• Data-Driven Problem Solving: Strategically analyze data, statistics, and operational results, transforming low outcomes into innovative solutions.
• Operational Management: Manage employee work schedules including vacations, holidays, paid time off, and overtime opportunities, ensuring the broader team and coverage needs are met.
• Independent Execution & Cross-Functional Partnership: Work independently and in collaboration with peers and teammates on assigned cross-functional tasks and projects to efficiently achieve operational alignment and mutual business objectives while strictly meeting all deadlines.

Qualifications

• High School Diploma, GED or Equivalent Certification
• At least 2 years of Financial Services Experience or Business to Business Sales Experience

Preferred Qualifications

• Bachelor’s Degree
• 2+ years of experience in Indirect Auto Finance
• 2+ years of experience in Credit Underwriting
• 3+ years of experience in Sales and Marketing

Pay

Salaries for Inside Sales Manager Candidates hired to work in Plano, TX range from $138,100 to $157,700 annually, based on experience and qualifications. Other locations may have different pay ranges, subject to the pay range associated with that location.

Schedule

Available ~3 Saturdays a month as needed to cover dealer inquiries and escalations with Tuesday, Wednesday or Thursday off. In office 5 days a week for the first 90 day training period. Potential to work up to 2 Sundays a month with Tuesday, Wednesday or Thursday off.

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being. Learn more at the Capital One Careers website.