Jobs · Sales · Colorado

Inside Sales Manager

Advanced Thin Films · Longmont, CO · 1 mo ago
Sales$110k–$165k/yrFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Must not include Job ID etc. Must preserve all substantive info, not invent or summarize away detail. Remove boilerplate like EEO, accommodation, etc. Also remove duplicated lines. Must not include sections with filler like "commensurate with experience". Pay: we have compensation range $109,800 - $164,600, plus possible bonus. So Pay section should be included. Schedule: not mentioned. Benefits: we have benefits package description. So Benefits section included. Qualifications: we have Education And Experience. Could treat as Qualifications. Skills: Knowledge, Skills, And Abilities. Responsibilities: Key Responsibilities. About The Role: we have that paragraph. Also Working Conditions and Physical Demands maybe could be part of Requirements? Not a standard heading; but we could include as part of Requirements or maybe as a separate section? The instruction: use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should map content to those headings. Working Conditions could go under Requirements or maybe as part of Qualifications? Probably under Requirements (since it's about job demands). We'll include it under Requirements. We must not include duplicated lines. Need to extract content. Let's parse the posting: Intro paragraph: "If you’re looking for a special place to build or grow your career, you’ve found it...." That's generic marketing fluff but it's substantive? It's about company. Might be considered part of About the role? Actually About The Role heading follows. The intro could be considered part of About the role? But we have a specific About The Role section later. The intro is more general about IDEX. Could be omitted? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. So we should keep it. Where to place? Could be part of About the role (since it's about the role? Actually it's about company). But we have no heading for company overview. Could we create a section? Not in allowed list. Probably we should include it under About the role as a preamble. But the About the role heading already has specific content about the role. We could keep both paragraphs under About the role heading. Thus About the role: combine the intro paragraph and the paragraph under "About The Role". Ensure we don't repeat heading. Responsibilities: list of duties from "Key Responsibilities". Need to convert each sentence into
  • . Must preserve all details. Some sentences are long; we can split into separate items per sentence or keep as one? Typically each duty as list item. We'll break by sentences (period). Need to be careful not to lose nuance. Requirements: include Education And Experience, Working Conditions and Physical Demands, maybe also the note about controlled goods (ITAR/EAR) and US Persons requirement. That's a requirement. Also maybe "Certain positions ... require access to controlled goods..." That's a requirement. Also "Applicants for these positions may need to be 'U.S. Persons'..." That's also requirement. Also "Must comply with all required safety, PPE, and cleanroom protocols when entering production areas." That's part of Working Conditions. Also "Occasional travel may be required." That's also requirement. We should not include boilerplate like EEO, accommodation, etc. Qualifications: maybe we treat Education And Experience as Qualifications, but we already used that for Requirements. Actually the heading list includes both Requirements and Qualifications. Usually Requirements are mandatory, Qualifications are preferred. In the posting, Education And Experience includes "Bachelor's degree ... preferred; equivalent education and experience will be considered." plus experience requirements. That's more like qualifications. The "Requirements" heading could be used for mandatory items like ITAR/EAR, US Persons, etc. But we need to decide. We have sections: Requirements, Qualifications, Skills. The posting has "Education And Experience" (which could be Qualifications), "Knowledge, Skills, And Abilities" (Skills), and also some mandatory items (ITAR/EAR, US Persons). We could put those under Requirements. Thus: - About the role: intro + role description paragraph. - Responsibilities: list from Key Responsibilities. - Requirements: include ITAR/EAR note, US Persons note, maybe also "Must comply with all required safety, PPE, and cleanroom protocols when entering production areas." and "Occasional travel may be required." Also maybe "Must be able to occasionally lift up to 15 pounds." That's from Working Conditions. - Qualifications: Education And Experience (Bachelor's degree preferred, 5+ years experience, leading coaching, manufacturing environment preferred, technical/product experience, ERP/CRM required, JD Edwards preferred, domestic/international customers preferred). - Skills: Knowledge, Skills, And Abilities (list of abilities). - Benefits: Benefits Package description. - Pay: compensation range and possible bonus. - Schedule: not present, so omit. We must not include sections with filler like "commensurate with experience". Not present. Now we need to output HTML fragment only, no markdown. We'll produce:

    About the role

    ... combined intro and role description ...

    Responsibilities

    • ...
    • ...

    Requirements

    • ...
    • ...

    Qualifications

    • ...
    • ...

    Skills

    • ...
    • ...

    Benefits

    ... benefits description ...

    Pay

    ... compensation range ...

    We must ensure we don't repeat any content inadvertently. Now extract exact text. Intro paragraph: "If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact. With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses (https://www.idexcorp.com/our-businesses/business-segments/) around the globe, chances are, we have something special for you." Now About The Role paragraph: "About The Role The Inside Sales Manager leads the site's Inside Sales team and oversees customer support, quotations, quote-to cash management, forecasting support, and coordination throughout the customer order lifecycle. This role partners closely with the Commercial team and cross-functional site leaders to ensure customer commitments are executed efficiently while improving workflow, communication, and operational performance. The Inside Sales Manager develops the team, drives operational excellence, removes process bottlenecks, and leads continuous improvement initiatives that strengthen business performance and the customer experience. The position owns customer execution while enabling Commercial Account Managers to focus on strategic revenue growth" Note there is no period after "growth". We'll keep as is. Combine them: maybe two paragraphs. Now Responsibilities list: need to extract each sentence after "Key Responsibilities". The text: "Key Responsibilities Lead, coach, develop, and manage the performance of the Inside Sales team.Establish clear expectations, priorities, and accountability for customer responsiveness, accuracy, and execution.’Develop systems that allow team to track and measure customer excellenceMaintain a less than 3 business day turn around loop for acknowledging new orders.Develop team capability through coaching, cross-training, succession planning, and performance development.Oversee daily Inside Sales activities, including customer inquiries, quotations, order entry, order management, and issue resolution.Ensure accurate and timely processing of customer quotations, orders, pricing, specifications, and related documentation.Serve as the primary site liaison for commercial execution, coordinating cross-functional activities to support customer commitments and operational priorities.Partner with the Commercial team to support customer priorities, forecasting, account needs, and effective site-level execution.Coordinate with cross-functional stakeholders to resolve issues affecting customer commitments.Identify and eliminate bottlenecks within Inside Sales processes and cross-functional workflows.Drive 80/20 optimization and work flows for incoming orders and oppurtuntiesDevelop and maintain standardized processes, work instructions, and best practices that improve consistency, efficiency, and customer experience.Establish, monitor, and communicate operational and customer service performance metrics to drive accountability and continuous improvement.Serve as the primary escalation point for complex customer, quotation, and order-related issues.Ensure effective communication regarding customer commitments, operational risks, and issue resolution across internal and external stakeholders.Identify trends, recurring customer issues, and improvement opportunities, partnering with the Commercial team and site leadership to enhance the customer experience.Partner with the Commercial team to support forecasting activities and ensure customer demand, order activity, and related business data remain accurate.Drive continuous improvement initiatives that improve workflow, data integrity, customer responsiveness, and operational efficiency.Ensure compliance with pricing requirements, contractual commitments, company procedures, quality systems, and applicable ITAR/EAR regulations.Perform other duties as assigned." Note there are some missing spaces and punctuation. We'll keep as is but ensure each item ends with a period. We'll split by periods (.) but need to handle abbreviations like "ITAR/EAR". We'll just split by ". " pattern but some missing spaces. We'll manually list each duty as separate
  • using the sentences as they appear (including the leading verb). We'll ensure each ends with a period. Let's list them: 1. Lead, coach, develop, and manage the performance of the Inside Sales team. 2. Establish clear expectations, priorities, and accountability for customer responsiveness, accuracy, and execution. 3. Develop systems that allow team to track and measure customer excellence 4. Maintain a less than 3 business day turn around loop for acknowledging new orders. 5. Develop team capability through coaching, cross-training, succession planning, and performance development. 6. Oversee daily Inside Sales activities, including customer inquiries, quotations, order entry, order management, and issue resolution. 7. Ensure accurate and timely processing of customer quotations, orders, pricing, specifications, and related documentation. 8. Serve as the primary site liaison for commercial execution, coordinating cross-functional activities to support customer commitments and operational priorities. 9. Partner with the Commercial team to support customer priorities, forecasting, account needs, and effective site-level execution. 10. Coordinate with cross-functional stakeholders to resolve issues affecting customer commitments. 11. Identify and eliminate bottlenecks within Inside Sales processes and cross-functional workflows. 12. Drive 80/20 optimization and work flows for incoming orders and oppurtunties 13. Develop and maintain standardized processes, work instructions, and best practices that improve consistency, efficiency, and customer experience. 14. Establish, monitor, and communicate operational and customer service performance metrics to drive accountability and continuous improvement. 15. Serve as the primary escalation point for complex customer, quotation, and order-related issues. 16. Ensure effective communication regarding customer commitments, operational risks, and issue resolution across internal and external stakeholders. 17. Identify trends, recurring customer issues, and improvement opportunities, partnering with the Commercial team and site leadership to enhance the customer experience. 18. Partner with the Commercial team to support forecasting activities and ensure customer demand, order activity, and related business data remain accurate. 19. Drive continuous improvement initiatives that improve workflow, data integrity, customer responsiveness, and operational efficiency. 20. Ensure compliance with pricing requirements, contractual commitments, company procedures, quality systems, and applicable ITAR/EAR regulations. 21. Perform other duties as assigned. Note some missing spaces: item 3 missing period after excellence; we add period. Item 12 missing space after oppurtunties; we keep as is but add period. Now Requirements: We need to include: - Certain positions with IDEX Corporation and its business units require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applic
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