Inside Sales Lead

About the role

Acme Tools in Des Moines, IA is looking to hire a full-time Inside Sales Lead.

Responsibilities

• Provide direct assistance to customers by expediting complicated sales and customer requests (specialized equipment requests, receiving escalated customer complaints, and assisting in resolution)
• Request warehouse assistance in locating and delivering products and service department assistance in the preparation of equipment
• Review quotations and pricing-related issues and ensure compliance with pricing policies
• Ongoing training and responsibilities in order to become a go-to resource for Inside Sales Associates
• Oversee and maintain a clean and organized sales floor (fronting, pricing, and stocking sales shelves for product displays and work areas, etc.)
• Lead in-store events (physical inventories, sales meetings, trade shows, special sales, etc.)
• Maintain a safe and secure work environment by adhering to and striving to improve safety standards and reporting any suspicious activity
• Duties and responsibilities of Inside Sales Associates:
• Opening and closing the store as assigned
• Completing related tasks as assigned

Qualifications

• 2+ years of sales and/or customer service experience
• Strong computer skills and ability to learn new software
• Prioritization and time management skills
• Proven communication skills
• Ability to work a rotating Saturday shift

Love-to-Haves

• Some knowledge of tools and equipment
• Previous retail or customer service leadership experience

Physical Requirements

• Lift up to 50 lbs.
• Stand on a hard surface for the majority of your shift
• Frequently push, pull, squat, bend, and reach

Benefits

Benefits at Acme Tools include:

• 6 Paid Holidays
• Generous PTO
• Starting from Day 1
• Employee Discounts
• Medical, Dental, and Vision Insurance Options
• Traditional and Roth 401K Plans with Company Matching
• 100% Company Paid Group Life Insurance and Short and Long-term Disability
• Flexible Spending Accounts for Medical and Dependent Care
• Accident, Cancer, and Critical Illness Insurance Options
• Voluntary Life Insurance
• A Supportive and Collaborative Work Environment where Your Contributions Matter

About Acme Tools

For over 75 years, Acme Tools has continued to be a premier retailer of tools and equipment at our locations throughout North Dakota, Minnesota, and Iowa and online by serving contractors, woodworkers, and DIY enthusiasts with a wide selection of tools and equipment from all the major manufacturers. As a family-owned company, we are growth-minded and employee-centered, promote a family-friendly work environment, and actively engage in our community.

Join Us Today!

Build your career with a company that's passionate about its customers, its products, and its employees. Visit www.acmetools.jobs to see our available positions and apply today!

Equal Opportunity Employer