Inside Sales & Key Account Associate

Responsibilities

• Manage inside sales activities, including calling current and new customers, and responding to customer inquiries.
• Drive revenue growth through opportunity, cross-selling, and up-selling.
• Acquire and retain customers through cold calling, tradeshow leads, and other lead generation avenues.
• Develop and execute key account strategies to achieve revenue targets and expand market share.
• Build and maintain strong relationships with distributors, retailers, and key strategic partners.
• Conduct line reviews, develop promotional plans, negotiate terms, and deliver mutually advantageous outcomes.
• Increase SKU placement and ensure individual and team sales goals are met or exceeded.
• Represent the company at retail tradeshows, veterinary conferences, and other industry events.
• Monitor market trends, competitor activity, and customer needs to identify opportunities for growth.
• Track and report on sales performance, forecasts, and key metrics.
• Mentor and support sales team members as needed, fostering collaboration and knowledge sharing.

Qualifications

• 2+ years of sales experience; pet products or consumer goods experience preferred.
• Some college or 2–4 year degree preferred.
• Proficient in Excel and Word; knowledge of PowerPoint and Salesforce preferred.
• Strong written and verbal communication skills.
• Ability to work independently and collaboratively.
• Willingness to travel for tradeshows and client visits.