Inside Sales Internship

About the role

Join PatientPoint to be part of a dynamic inside sales team creating change in and around the doctor's office. As a leading digital health company, we innovate to positively impact patient behaviors at the point of care: waiting room, exam room and back office. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.

Location & schedule

Based in Cincinnati, OH headquarters. In person three days per week. Classroom training takes place in our PatientPoint offices in Cincinnati, OH. Selling with tenured sales representatives and account managers, several days in the field training with outside sales representatives.

Responsibilities

• Support Sales Team: Assist the sales team in day-to-day activities such as prospecting, lead generation, and client communication (phone, email, video, and in-person).
• Market Research: Conduct research on potential clients, industry trends, and competitors to identify opportunities for business growth.
• CRM Management: Utilize our Customer Relationship Management (CRM) system to update client information, track sales activities, and generate reports for analysis.
• Sales Collateral Development: Assist in the creation of sales presentations, proposals, and other collateral materials to support the sales process.
• Customer Communication: Communicate with existing and potential customers in person, via email, phone, and other channels to gather information, answer inquiries, and schedule appointments.
• Sales Analysis: Analyze sales data to identify patterns, trends, and opportunities for improvement.
• Participate in Sales Meetings: Attend sales meetings and training sessions to learn about sales strategies, product knowledge, and best practices.
• Shadow Sales Representatives and Account Managers: Accompany sales representatives and account managers in person and virtually for presentations and negotiations to observe sales techniques and strategies in action.
• Listen to discovery calls, video demos, and negotiations within the Inside Sales Team.
• Capstone Project: Summarize your time as a PatientPoint intern and present to sales leadership on key learnings and experiences.

Requirements

• Currently enrolled in a Bachelor's degree program, preferably in Business Administration, Marketing, Sales or a related field.
• Strong communication skills, both verbal and written.
• Highly organized with excellent attention to detail.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and as part of a team.
• Eagerness to learn and willingness to take on new challenges.

Desired qualifications

• Previous sales or customer service experience is a plus but not required.

Duration & benefits

• 8-week internship position, with the possibility of extension based on performance and business needs.
• Flexible working hours to accommodate academic schedules.
• Opportunity to gain valuable experience in sales and business development.
• Mentorship and guidance from experienced sales professionals.
• Potential for future full-time employment opportunities within the organization based on performance and availability.

Compensation

Base Salary Band: $20.00 – $23.00 per hour. At PatientPoint, we are committed to providing competitive pay and benefits in line with industry standards. Compensation is determined by analyzing several factors including skills, qualifications, geographic location, and professional experience. The base salary range is one component of PatientPoint's total compensation package.

About PatientPoint

PatientPoint® is the Point of Change company, transforming the healthcare experience through the strategic delivery of behavior-changing content at critical moments of care. As the nation's largest and most impactful digital network in 30,000 physician offices, we connect patients, providers and health brands with relevant information that is proven to drive healthier decisions and better outcomes. Learn more at patientpoint.com.