Inside Sales Executive, Managed Accounts
Job Summary
The Inside Sales Representative acquires new customers, upgrades or converts current customer accounts from transactional waste only service to value added service offerings. They sell value-added services such as online OSHA portal and training to assist with compliance issues as well as medical waste collection to high value LQG Affiliated customers.
Essential Duties And Responsibilities
- Sales Activity - Conducts inbound and outbound sales calls to high revenue Account Manager Book of Business selling WMHS one time information destruction services. Manage assigned customer accounts and provide customer solutions through one time destruction agreements. Maximize revenue and profit margin of existing customers. Effectively utilizes consultative selling strategies to achieve assigned revenue and quota goals.
- Support Activity – Provides account maintenance and first level customer support. Coordinate and resolve customer issues or needs through a Customer Account Services representative and or local transportation office. Build rapport and customer relationships with clients in the National Account Managers Book of business.
- Tracking Activity – Maintain customer profiles and account records. Maintain customer information utilizing a technology based CRM (Customer Relationship Management) tool for lead follow-up, sale cycle disposition, pipeline management, forecasting and lost opportunity tracking to within 10% of actual results. Keep a comprehensive and accurate commission log that will be verified and used for monthly commission payouts.
- Maintain performance metrics and key expectations within assigned parameters including number of outbound calls, close rates, average order size and task management activities (i.e. sales cycle, pipeline and case management). Track details and results for all leads, opportunities, issues and losses.
Qualifications
- Preferred Qualifications In Sales/Marketing, or the equivalent in related work experience.
- Experience in Sales/Marketing related work experience, demonstrating the ability to manage and develop existing and prospective accounts.
Physical Requirements
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
- Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.
Pay and Schedule
The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. In addition, this position is eligible for incentive pay.
Benefits
At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.