Inside Sales Engineer

About the role

Innovative Air is a rapidly growing manufacturer's rep firm based in Washington that represents commercial & industrial HVAC products. This position serves as a comprehensive technical support role under the direction of Account Executives.

Responsibilities

• Meet or exceed individual objectives as set by the Sales Team Leader
• Be an active participant in the Entrepreneurial Operating System (EOS)
• Work with Team Leader to create quarterly Rocks with Milestones
• Meet or exceed individual metrics as set by Account Executives
• Select and apply equipment-based engineering performance requirements
• Compile and communicate product updates and improvements
• Leverage operational efficiencies and process synergies to ensure consistency in the family of brands represented
• Support projects throughout their life cycle to prevent a loss of knowledge in the project transition from pre-sale to post-sale
• Collaborate with the sales team presale on designs, proposal generation, and job costing
• Act as the Project Manager’s resident technical expert post-sale
• Participate in quarterly 1-on-1 meetings with Account Executives to review performance and discuss any issues

Essential Competencies

• Effective interpersonal and customer service skills
• Strong written, verbal, and presentational communication skills
• Ability to switch quickly between tasks based on priority and timeline
• Works well within a team dynamic to ensure timely execution of tasks
• High computer proficiency (comfort with Word, Excel, and using an internet browser)
• Experience with Salesforce Microsoft Dynamics, or other CRM systems

Education/Experience

• Technical or Engineering bachelor’s degree required
• Preferably in Mechanical, Electrical, or Industrial Engineering
• Experience in the field is a plus
• Education and experience in the construction and engineering industry, with specific experience in dealing with construction drawings, specifications, construction schedule, and processes is a plus

Work Environment

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essentials functions.
• This position will be required to work in a field environment, and multiple customer sites on a daily basis.

Physical Demands

• While performing the duties of this job, the employee is regularly required to operate a computer keyboard and to reach with hands and arms.
• The employee frequently is required to stand, walk, and sit.
• The employee is continually required to climb or balance and stoop, kneel, crouch, or crawl.
• The employee must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 75 pounds.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.