Inside Sales Engineer

About the role

The primary function of the Inside Sales Engineer (ISE) role will be to support management, outside sales engineers and internal/external customers in providing effective solutions to challenging problems involving technical, service, and commercial issues in the Eaton Electrical NAS Division.

Responsibilities

• Closing orders based upon expertise developed in selling skills and technical knowledge, selling abilities to position Eaton Electrical into preferred position in market and customer activity
• Providing technical knowledge regarding products/services
• Negotiating and pricing industrial and construction projects
• Selling assigned product lines to targeted customers in designated geography or industry with the objective of optimizing sales volume, product mix, and profit margin
• Providing technical product support for distributors
• Acting as a technical and commercial resource to field sales, customers and distributors for quotations and project management of power distribution, power protection, and power equipment maintenance; including electrical solutions from complex custom industrial and commercial assembly applications to residential components
• Serving the needs of customer market segments including Commercial Construction, Industrial, and Residential
• Accurate and timely plan and specification interpretation, quotation and technical support
• Communication with customers, warehouse and plants to facilitate problem resolution
• Proactive identification of sales potential and follow up to secure orders
• Reviewing and interpreting customer needs on plans and specifications
• Determining the minimum bill of material, most competitive price level and shipment cycle within the market segment pertaining to each specific negotiation
• Proactively facilitating timely solutions to customer issues by utilizing available resources or creating procedures for resolution
• Coordinating warranty and non-warranty repairs and returns, which include shipping issues or service requests
• Project managing small to medium projects on as needed basis
• Establishing and maintaining the highest possible commercial relations with present and potential customers (internal and external) by effectively employing the highest level of skills with regard to the art of salesmanship, application engineering, product knowledge, knowledge of customers business and organization and knowledge of Eaton product lines strategic plans for sales growth

Qualifications

Basic Qualifications

• Bachelor’s degree from an accredited institution
• Minimum 3 years of experience within the electrical industry

Preferred Qualifications

• Bachelor’s degree in Engineering from an accredited institution
• Inside sales experience within the electrical industry
• Experience or exposure to a manufacturing organization

Skills

• Electrical product knowledge (low to medium voltage systems)
• Commercial/customer facing experience
• Sales and/or marketing experience
• Ability to work in a team-oriented environment
• Strong communication skills

Pay

The compensation range for this full-time position includes base pay and target sales performance incentive. This position has a target total compensation range of $92,400 – $135,300. Base salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.