Inside Sales Engineer

About the role

The primary function of the Inside Sales Engineer (ISE) role is to support management, outside sales engineers, and internal/external customers by providing effective solutions to technical, service, and commercial challenges within the Eaton Electrical NAS Division.

Responsibilities

• Close orders based on selling skills, technical knowledge, and market positioning of Eaton Electrical
• Sell assigned product lines to targeted customers to optimize sales volume, product mix, and profit margin
• Provide technical product support for distributors and other duties as assigned by the Area Sales Manager
• Act as a technical and commercial resource for field sales, customers, and distributors on quotations and project management for power distribution, power protection, and power equipment maintenance
• Serve Commercial Construction, Industrial, and Residential market segments
• Interpret plans and specifications, provide accurate quotations and technical support
• Communicate with customers, warehouse, and plants to resolve issues
• Proactively identify sales potential and follow up to secure orders
• Review and interpret customer needs on plans and specifications
• Determine minimum bill of material, competitive pricing, and shipment cycle within the market segment
• Facilitate timely solutions to customer issues using available resources or creating resolution procedures
• Coordinate warranty and non-warranty repairs and returns, including shipping issues or service requests
• Project manage small to medium projects as needed
• Establish and maintain strong commercial relations with present and potential customers through salesmanship, application engineering, product knowledge, and understanding of customer business and Eaton’s strategic plans

Qualifications

Basic Qualifications

• Bachelor’s degree from an accredited institution
• Minimum 3 years of experience within the electrical industry
• Eaton will not sponsor immigration for this position (e.g., CPT, OPT, STEM OPT, H-1B, O-1, E-3, TN, I-485)
• No relocation benefits offered
• Candidates must be within 50 miles of Louisville, TN or Nashville, TN
• Active-Duty Military Service member candidates are exempt from the geographical limitation

Preferred Qualifications

• Bachelor’s degree in Engineering from an accredited institution
• Inside sales experience within the electrical industry
• Experience or exposure to a manufacturing organization

Skills

• Electrical product knowledge (low to medium voltage systems)
• Commercial/customer-facing experience
• Sales and/or marketing experience
• Ability to work in a team-oriented environment
• Strong communication skills

Pay

The compensation range for this full-time position includes base pay and target sales performance incentive, with a target total compensation range of $92,400 – $135,300. Base salaries are determined by candidate skills, experience, qualifications, market, and business considerations.