Inside Sales Engineer

About the role

Innovative Air is a rapidly growing manufacturer's rep firm based in Washington that represents commercial & industrial HVAC products. This position serves as a comprehensive technical support role under the direction of Account Executives.

Responsibilities

• Meet or exceed individual objectives as set by the Sales Team Leader.
• Be an active participant in the Entrepreneurial Operating System (EOS).
• Work with Team Leader to create quarterly Rocks with Milestones.
• Meet or exceed individual metrics as set by Account Executives.
• Select and compile equipment-based engineering performance requirements.
• Communicate product updates and improvements to technical resources.
• Manage project issues through troubleshooting and ensuring consistency in brand representation.
• Support projects throughout their lifecycle, transitioning smoothly from pre-sale to post-sale.
• Travel to job sites to assist onsite technicians with technical issue resolution.
• Participate in quarterly 1-on-1 meetings with Account Executives to review performance and address any issues.

Requirements

• Technical or Engineering bachelor’s degree required.
• Preferably in Mechanical, Electrical, or Industrial Engineering.
• Experience in the field is a plus.
• Specific experience in dealing with construction drawings, specifications, construction schedule, and processes is a plus.
• High computer proficiency (comfort with Word, Excel, and using an internet browser).
• Experience with Salesforce Microsoft Dynamics, or other CRM systems.

Qualifications

• Critical thinking ability, willingness to learn.

Skills

• Effective interpersonal and customer service skills.
• Strong written, verbal, and presentational communication skills.
• Able to switch quickly between tasks based on priority and timeline.
• Works well within a team dynamic to ensure timely execution of tasks.
• High computer proficiency (comfort with Word, Excel, and using an internet browser).
• Experience with Salesforce Microsoft Dynamics, or other CRM systems.

Benefits

Not specified.

Pay

Salary ranges listed are dependent upon a candidate’s qualifications, experience, internal equity, and the budgeted amount for the specific role and location.

Schedule

Not specified.