Inside Sales Engineer

About the role

Innovative Air seeks an Application Engineer to join our dynamic team. This role serves as a comprehensive technical support role under the direction of Account Executives, working closely with the sales team pre-sale on designs, proposal generation, and job costing. Post-sale, the Application Engineer acts as the Project Manager's resident technical expert, supporting projects throughout their lifecycle.

Responsibilities

• Meet or exceed individual objectives as set by the Sales Team Leader
• Be an active participant in the Entrepreneurial Operating System (EOS)
• Create quarterly Rocks with Milestones
• Selection of equipment-based engineering performance requirements
• Compile and communicate product updates and improvements
• Leverage operational efficiencies and process synergies to ensure consistency in the family of brands represented
• Support projects throughout their life cycle to prevent a loss of knowledge in the project transition from pre-sale to post-sale
• Collaborate with the sales team to develop proposals and manage pricing procedures
• Generate and resubmit submittals as needed
• Order equipment from manufacturers following established procedures
• Review order acknowledgments and confirm accuracy and compliance with schedules and specs
• Travel to job sites to assist onsite technicians with technical issue resolution
• Participate in quarterly 1-on-1 meetings with Account Executives to review performance and discuss any issues

Essential Competencies

• Effective interpersonal and customer service skills
• Strong written, verbal, and presentational communication skills
• Able to switch quickly between tasks based on priority and timeline
• Works well within a team dynamic to ensure timely execution of tasks
• High computer proficiency (comfort with Word, Excel, and using an internet browser)
• Experience with Salesforce, Microsoft Dynamics, or other CRM systems

Education/Experience

• Technical or Engineering bachelor’s degree required
• Preferably in Mechanical, Electrical, or Industrial Engineering
• Experience in the field is a plus
• Specific experience in dealing with construction drawings, specifications, construction schedule, and processes is a plus
• Education and experience in the construction and engineering industry

Physical Demands

• Regularly operate a computer keyboard
• Frequent standing, walking, and sitting
• Regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 75 pounds
• Close, distance, peripheral vision, depth perception, and ability to adjust focus

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position will be required to work in a field environment, and multiple customer sites on a daily basis.