Inside Sales – Crofton, MD
Patuxent Companies · Crofton, MD · 7 mo ago
SalesFull-time
About the role
Patuxent Materials, Inc. is seeking a full-time Inside Sales & Customer Service Representative to join our team.Responsibilities
- Receive and reply to customer inquiries related to product pricing, product types and overall project information.
- Quote COD customers and requests.
- Generate orders and communicate delivery instructions through our dispatch office.
- Post delivery customer follow up through phone calls or emails.
- Call assigned customers to inquire on potential needs.
- Research and pursue project leads and potential contacts for outside sale team.
- Generate project information and customer leads. Interact closely with Sales team by relaying information such as job location, contacts, material types and quantities.
- Review customer concerns with Sales and Dispatch.
- Qualify customers for projects listed through online Bid listings.
- Send and receive credit applications.
- Maintain material information and specifications.
- Occasional office visits to customers.
Requirements
One (1) year of general work experience preferably in customer service, inside sales, or related field. Bachelor’s degree in a related field is preferred.Skills
- Estimating experience is preferred.
- Knowledge of and ability to use computer applications and systems.
- Math background or desire to learn.
- Effective communicator and organizer.
- Ability to Multi-Task.
- Highly motivated, energetic, and a results-oriented attitude.
- Ability to work independently as well as part of a team.