Inside Sales Coordinator

About the role

The Inside Sales Coordinator is responsible for providing information on products, processing sales orders and coordinating the fulfillment with production, quality, and shipping departments.

Responsibilities

• Maintain regular and reliable attendance.
• Primary contact for customers and outside sales managers for communications and service response relative to product order placement, product availability, delivery status, return material authorizations, and customer inquiries.
• Develop and maintain excellent relationships with all potential and existing customers.
• Project and account management on all customer activity as well as sales manager initiatives.
• Respond and communicate with customers in a timely and professional manner.
• Follow through on all orders; from order entry to tracking delivery.
• Aid in the development and preparation of market and customer analysis reports as required by management.
• Generate and follow-up on quotes.
• Adhere to all pricing guidelines.
• Achieve budgetary goals and sales growth on all product lines.
• Troubleshoot potential problems that affect customer orders.
• Keep up to date on market trends and new products.
• Keep work area neat and in an orderly condition.
• Any activities required to maintain ISO certification.
• Other duties as required or assigned.

Requirements

Medical
Dental
Vision
Flexible spending
401(k)
Life and disability insurance
Paid time off
Bonus Pay
Commission Pay

Qualifications

• High school diploma or equivalent.
• Experience in sales or customer service preferred.
• Strong communication and interpersonal skills.
• Ability to work independently and manage multiple tasks.
• Knowledge of ISO standards and certifications.

Skills

• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite.
• Ability to troubleshoot and resolve customer issues.
• Strong organizational and time management skills.

Benefits

• Medical
  Dental
  Vision
  Flexible spending
  401(k)
  Life and disability insurance
  Paid time off
  Bonus Pay
  Commission Pay

Pay

Commensurate with experience.

Schedule

Full-time.