Inside Sales Coordinator

About the role

Central States Group, A Cogent Company is currently seeking an Inside Sales Coordinator to join their team in Marshall, MN. The ideal candidate will have an associate’s degree (minimum) along with previous experience in a customer service/order coordination/scheduling position.

Responsibilities

• Reviews orders for accuracy and completion.
• Clarifies invalid and unclear order requirements with sales staff.
• Enters all sales orders into our ERP system.
• Placed orders with vendors to purchase customer orders.
• Computes prices, shipping costs and any appropriate discounts.
• Handles inbound calls from customers, vendors and sales personnel.
• Provides sales quotes for parts to customers from vendor provided resources.
• Determines appropriate timing of orders to ensure timely delivery and cost savings.
• Verifies and updates customer information.
• Checks customer accounts for credit and outstanding payments.
• Informs customer and/or sales team of shipping date and any possible delays.
• Accurately prepares invoices in our billing system.
• Electronically files copies of all orders received.
• Adheres to productivity standards to ensure all orders are handled in a timely and efficient manner.
• Customer Service is KEY; you will have contact with customers on a daily basis.

Requirements

• Must be proficient in MS Office, Word, Excel, Google Drive, and Gmail.
• Must be a high-paced self-motivator who promotes teamwork among co-workers.
• Must be able to multitask, such as simultaneously using telephone and computer skills.
• Must have a general knowledge of basic mathematical computations.
• Must have the ability to sit for extended periods while typing and reading on the computer.
• Experience using ERP software programs.
• Experience using Salesforce or similar CRM preferred.

Qualifications

• Associate’s degree (minimum).

Skills

• Proficient in MS Office, Word, Excel, Google Drive, and Gmail.
• High-paced self-motivator who promotes teamwork among co-workers.
• Multitasking, such as simultaneously using telephone and computer skills.
• General knowledge of basic mathematical computations.
• Ability to sit for extended periods while typing and reading on the computer.
• Experience using ERP software programs.
• Experience using Salesforce or similar CRM preferred.

Benefits

• Employee Ownership (ESOP).
• 401(k) with Company Match.
• Profit Sharing.
• Medical, Dental, Vision & Life Insurance.
• Generous PTO, Paid Holidays & Volunteer Time Off.
• Career Development & Advancement Opportunities.

Pay

Details on pay are not specified in this posting.

Schedule

Details on schedule are not specified in this posting.