Inside Sales Consultant, Smart Home
Why Work For Us?
AAA acquired SAFE Security, the 11th largest smart home security company in the United States, in November 2018 with the vision to become the most trusted smart home security provider in America. With your help, we aspire to provide the same peace of mind at home as we have provided on the roads for the last 100 years.
- Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
- 401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period
- Benefits – Medical, Dental, Vision, wellness program and more!
- Paid Holidays
- Paid Time Off – Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.
- Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
- Free AAA Classic Membership
- AAA Product Discounts
- Tuition Reimbursement Program
About the Role
The Inside Sales Representative is responsible for inbound and outbound B2C leads, advancing the sales process, closing new and upgrading existing business, and achieving opportunity-based sales quotas. This is a quota-carrying role, primarily responsible for driving new revenue. You will be part of a team that has a MUST WIN attitude matched by unparalleled support staff.
Responsibilities
- Achieve monthly assigned sales goals.
- Provide an exceptional member experience with each member interaction.
- Consistently follow-up on leads and unsold quotes by phone and e-mail.
- Prospect, educate, and qualify leads to create sales-ready opportunities.
- Effectively communicate A3SH’s home security solutions and value propositions.
- Utilize sales skills to upsell products based on the members' individual needs.
- Manage pipeline with precision, and consistently develop strategies to grow your business.
- Demonstrate a thorough understanding of Smart Home products.
- Maintain competent skill levels in both product and club computerized systems.
- Accurately document each member interaction in Salesforce– ensuring efficient lead management.
- Monitor market trends on industry best practices to offer valuable perspective to your clients.
- May perform other duties as assigned.
Requirements
- Ability to qualify opportunities involving multiple key decision makers.
- Ability to build and maintain lasting relationships with customers.
- Exceptional verbal communication and presentation skills.
- Understanding and experience in professional selling processes.
- Genuine passion for the sales discipline and for helping clients succeed.
- Ability and desire to thrive in a fast-moving, ever-evolving environment.
- Ability to perform basic calculations and mathematical figures.
- Bilingual (Spanish) preferred.
Qualifications
- BA a plus but not required.
- Minimum of 1-2 years' direct work experience in inside or outside sales capacity.
- Demonstrated success in qualifying opportunities involving multiple decision makers.
- Demonstrated ability to convert prospects and close deals and achieve sales quotas.
- Experience with customer relationship management software.
Schedule
- Overtime as required.
- Saturday and Sunday hours on a rotation basis is required.
Working Environment
Works in an office environment where standing, walking, or sitting at a desk, table, or computer workstation may be required for extended periods of time. May travel by car, plane, or other form of transportation to attend business meetings or conferences. Approximately 80 percent of the time spent on the job involves the use of a personal computer and telephone.