Inside Sales Center Agent
About the Role
As an Inside Sales Center Agent at Renewal by Andersen, you will identify, engage, and create opportunities with prospective homeowners across our multiple markets. Your goal will be to maximize the conversion rate of all incoming calls, leads, and inquiries into scheduled appointments for our team of elite sales consultants.
Responsibilities
- Professionally respond to inbound calls, emails, and live chats regarding homeowner inquiries
- Record detailed notes for each homeowner interaction proficiently and accurately
- Qualify incoming leads while generating interest in our products and services
- Schedule in-home sales consultant appointments and collaborate with the team as needed
- Provide excellent customer service and resolve issues with urgency and professionalism
Requirements
- High School Diploma or Equivalent
- At least 1 year of Sales & Marketing Experience
- At least 1 year of Customer Service & Professional Phone Etiquette Experience
- Prior Experience within the Home Improvement or Appointment Setting Industry is a Plus
- Must have reliable transportation
- Must be comfortable utilizing dual computer screens
- Must be proficient with computers and able to type at least thirty words per minute
- Must be willing to undergo a criminal background check
This Company participates in E-Verify.
Benefits
- A Culture People Love – proudly recognized as a Top 10 Best Place to Work for 4 years in a row
- Time to Recharge – enjoy paid time off plus six paid holidays to support your work-life balance
- Health & Peace of Mind – medical, dental, vision, and life insurance to support your wellbeing
- Join a Company Where Growth is Real – over 60% of our leaders were promoted from within
- Paid Training – comprehensive training with a supportive team committed to your success
Pay
Income (On Average): $40,000/yr - $60,000/yr (Base + Performance Bonus) (Paid Weekly!)
Schedule
8AM - 4:30PM or 11AM - 7:30PM | Full-Time (At Least 1 Weekend Shift Per Week)
About Us
Our Company Culture strives "to provide an exceptional employee experience that leads the way to delighted customers. We encourage our employees to achieve their personal and professional goals. Our continuous success is the result of our inclusive, collaborative, and positive environment."
Our employees bring to life our key core values: integrity, alignment, achievement, balance, and commitment.