Inside Sales / Call Center - West Deptford, NJ

What You Will Do

• Handle phone-in customers with pleasant and courteous etiquette.
• Utilize product and technical knowledge to assist customer with product selection.
• Provide customer with written quotation which includes terms, and delivery method.
• Prepare customer sale order and confirm payment terms/method.
• Ensure timely delivery of materials to customer.
• Resolve order issues by collaborating with external vendors and internal departments.
• Reach monthly goals in sales and gross margin.
• Encourage the use of digital tools across customer base.
• Multi-task and continually prioritize tasks to be completed throughout the day.

What You Will Bring

• Sales experience and/or electrical knowledge preferred.
• Strong customer service skills and inter-personal communication skills.
• Ability to effectively communicate information and present solutions to a customer.
• Ability to speak, read, and write proficiently in English.
• Strong mathematics, verbal, and written communication skills.
• The ability to operate computers and relevant computer software.
• Ability to prioritize needs in a fast-paced environment.

Physical Requirements and Work Environment

• The ability to sit for much of the assigned shift while using phones, and computers.
• The ability to walk between work area, counter, and warehouse throughout the day.
• The ability to lift, push, and pull material and objects weighing up to 50 lbs. and heavier weights with proper equipment.
• The ability to bend, stoop, kneel, reach, and climb to perform various duties.
• This job is performed primarily in light industrial and office environments.

Pay

Rate starts at $25/hr, but increases with applicable experience.

Schedule

Monday - Friday, 8am - 5pm

Location

West Deptford, NJ

Benefits

• Healthcare plans
• Dental & vision
• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs
• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Assistance Program (EAP)