Jobs · Customer Service · North Carolina

Inside Sales & Business Development Representative

Sandvik · Mebane, NC · 1 wk ago
On-siteCustomer ServiceFull-time

About the role

Sandvik is a premier high-tech engineering and manufacturing solutions provider, delivering sophisticated, high-quality products that improve customer efficiency, profitability, safety, and sustainability. As a global leader in innovative solutions for materials cutting, digital planning, automated metrological solutions, equipment and tools for mining and construction, stainless materials, special alloys, and metallic and ceramic resistance materials, Sandvik’s Tool Flow Solution Division serves as the Competence Center for Tool Data Management (TDM). With over 30 years of experience creating software for tool data and manufacturing resources used by major manufacturers worldwide, TDM focuses on customer‑focused software solutions for managing production resources such as jigs and fixtures, measuring and inspection equipment, setup equipment, chucks, and related data. The division seeks motivated, hardworking individuals who share its values and are passionate about removing obstacles to support customers and strategic objectives. The position is an Inside Sales Representative based in the United States.

Responsibilities

  • Execute outbound prospecting activity targeting Toolhive prospects through a coordinated mix of email sequences, LinkedIn outreach and phone calls.
  • Research target accounts using LinkedIn Sales Navigator and company websites, identifying CAM software in use, machine count and current tool management approach.
  • Personalise each outreach to the prospect's environment, referencing the specific CAM system, industry and apparent pain points.
  • Build and maintain regional target account lists for the assigned territory.
  • Qualify inbound Toolhive leads promptly, including trial signups, website form fills, content downloads and webinar registrations.
  • Monitor the Toolhive trial user activity dashboard and engage users who reach defined engagement thresholds (e.g., created a tool assembly, imported a tool catalog, invited a team member).
  • Conduct discovery calls to qualify leads against the BANT framework (Budget, Authority, Need, Timeline).
  • Follow up on event leads from industry trade shows and webinars.
  • Qualify Toolhive leads referred by reseller partners before handover to the Account Executive.
  • Follow up with CAM software users who indicate Toolhive interest via webinars, CAM integration landing pages or CAM reseller referrals.
  • Qualify Cribwise referrals from Sandvik tooling‑division sales representatives before Account Executive handoff.
  • Qualify Cribwise‑to‑Toolhive upsell leads forwarded by the Partner Sales Manager.
  • Log

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