Inside Sales

About the role

The Inside Sales Associate is responsible for developing new leads and revisiting lost customer relationships, communicating with customers, understanding their needs, and ensuring a smooth sales process. This role drives business growth by building relationships with new and existing customers in the Pool/Landscape industry. Key responsibilities include proactive sales initiatives, outbound calls, and efficient order processing.

Responsibilities

• Identify and qualify new business leads and opportunities.
• Foster good relationships with both internal and external customers to maximize sales opportunities.
• Support outside sales team in managing customer accounts and order processing.
• Prepare product demonstrations, presentations, and proposals to potential clients.
• Track and report sales performance using sales CRM.
• Drive sales growth with proactive outbound calls, managing at least 15 customers daily using CRM tools.
• Collaborate with Credit and Lead Generation teams to maintain accounts, expedite order cycles, and identify new opportunities.
• Maintain meticulous records of sales interactions, quotes, and transactions.
• Foster continuous improvement by staying informed about product innovations, market trends, and competitor activities.
• Work directly with the Sales Enablement Team to drive revenue.

Requirements

• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel).
• Ability to effectively communicate in both verbal and written form; bilingual in English and Spanish preferred but not required.
• Problem-solving abilities.
• Excellent customer service skills with a focus on customer satisfaction and relationship-building.
• Detail-oriented with strong organizational and time management capabilities.
• Entrepreneurial spirit, with self-motivation and enthusiasm for the business.
• Capability to work cohesively within a team environment, adhering to a "one team, one fight" philosophy.

Qualifications

• Demonstrated experience in assisting customers with purchasing needs via in-person or telephone interactions.
• Proven experience or a strong interest in generating new sales opportunities through proactive calls to potential customers.
• Must be authorized to work in the United States without sponsorship.
• Valid driver’s license, satisfactory driving record, and reliable transportation are required.
• Successful completion of a criminal and driving background check, as well as a pre-employment drug test.

SkillsExpertise in advanced functions of Microsoft Office Suite.

Effective collaboration with sales teams and external partners.

Benefits

• Competitive weekly/bi-weekly pay, discretionary bonuses.
• 401(k) with company match.
• Employee Stock Purchase Plan.
• Paid time off (vacation, sick, volunteer, holidays, birthday, floating).
• Medical/dental/vision.
• Flexible spending accounts.
• Company-paid life and short-term disability.
• Optional long-term disability.
• Additional life insurance.

Pay

Competitive weekly/bi-weekly pay, discretionary bonuses.

Schedule

Full-time, Monday through Friday, with occasional evening and weekend work as necessary to support sales and customer relationship efforts.