Inside Sales

Essential Functions/Duties

• Responds to customers’ needs, consistent with quality, culture, and business practices.
• Receive telephone requests for price quotations, purchase orders, order changes, adjustments, and cancellations directly from customers, original equipment manufacturers, and distributors.
• Achieve and maintain rapport with customers and work to give them the best possible service.
• Use a computer to retrieve customer information, stock status information, the status of purchase orders, and to make changes on customer purchase orders.
• Ensure that correct codes are used for retrieving and inputting information.
• Follow up on inquiries by checking order status on computer for delivery information.
• Work closely with purchasing/expeditor regarding deliveries of scheduled shipments.
• Make price quotations immediately by phone on stock items.
• Prepare forms, requests for quote (RFQ) on items not in stock and return quotations to customers ensuring their requirements are met.
• Quote prices, terms, delivery dates based on product knowledge/company forecasts and inventory.
• Obtain quotes from Approved Vendors (distributors and manufacturers) in order to meet customer's quality and delivery requirements.
• Ensure documentation of all transactions (Customer RFQ, RFQ to vendor, customer quote, customer Purchase Order, change orders.)
• Identify and develop new and existing marketing opportunities through mailings, research, cold calling and trade show leads.
• Target sales by working with the outside representative, excess inventory reports and inactive/lower activity accounts.

About the role

Consolidated Pipe & Supply is a full line supplier, fabricator and manufacturer of pipe, valve, and fitting products and services to the natural gas, waterworks, energy and industrial sectors. Founded in Birmingham, Alabama in 1960, Consolidated Pipe & Supply has been under the same family's ownership for 60 years. This continuity and commitment to excellence offers you deep knowledge and access to only the best materials and services in the natural gas distribution and transmission, waterworks, oil & gas, energy and construction industries. We are always looking for talented people to join our team. We need people like you, who represents our values: Relationships, Quality & Service, Family, Honesty, Safety, and Excellence. We offer not just a career, but a place to call home. At Consolidated Pipe & Supply, we believe in our employees and their wellbeing. We offer competitive benefit plans for our employees including health benefits, insurance, retirement planning, and vacation.

Pay

Salary: DOE

Schedule

N/A

Benefits

We offer competitive benefit plans for our employees including health benefits, insurance, retirement planning, and vacation.