Inside Sales Associate (Retail Sales)

Join the Acme Tools Team as an Inside Sales Associate in Duluth, MN!

About the role

We're seeking a full-time Inside Sales Associate to bring your problem-solving skills and sales expertise to our retail team. If you love connecting with people and helping them find the best tools for their projects, this is your opportunity to join a great company and make an impact!

Responsibilities

• Greeting and assisting guests in a professional and courteous manner
• Identifying customers' needs and providing knowledgeable assistance to help select the correct tool or equipment
• Closing and invoicing sales and helping load products as needed
• Staying informed on all new and current products carried by Acme Tools
• Answering customers' questions over the phone and in-person, providing sales quotes for future purchases, and researching product and inventory
• Helping customers with equipment purchases with starting procedures and breaking-in periods and following up with them after the sale
• Maintaining a clean and organized sales floor (fronting, pricing, and stocking sales shelves for product displays and work areas, etc.)
• Participating in store events (physical inventories, sales meetings, trade shows, special sales, etc.)
• Maintaining a safe and secure work environment by adhering to and striving to improve safety standards and reporting any suspicious activity
• Completing related tasks as assigned

Requirements

• 1+ years of customer service experience
• Proven communication skills, both verbally and written
• Strong computer skills and the ability to learn new software
• The ability to work a rotating Saturday shift

Qualifications

• Ability to lift up to 50 lbs.
• Frequently bend, squat, push, pull, and reach

Benefits

• 6 Paid Holidays
• Generous PTO
• Starting from Day 1
• Employee Discounts
• Medical, Dental, and Vision Insurance Options
• Traditional and Roth 401K Plans with Company Matching
• 100% Company Paid Group Life Insurance and Short and Long-term Disability Coverage
• Flexible Spending Accounts for Medical and Dependent Care
• Accident, Cancer, and Critical Illness Insurance Options
• Voluntary Life Insurance
• A Supportive and Collaborative Work Environment where Your Contributions Matter

Pay

Pay Range: $18-20/hour

Schedule

Full-time hours (40 hours/week) during our hours of operation: Monday-Friday 7am-5:30pm and Saturday 8am-5:30pm

Why Work at Acme Tools?

• Benefits

What We're Looking For

• 1+ years of customer service experience
• Proven communication skills, both verbally and written
• Strong computer skills and the ability to learn new software
• The ability to work a rotating Saturday shift

About Acme Tools

For over 75 years, Acme Tools has been a trusted source for tools and equipment throughout North Dakota, Minnesota, Iowa, and online. Serving contractors, woodworkers, and DIY enthusiasts, we offer top-quality tools from the best brands. As a family-owned business, we're proud to foster a culture that's employee-focused, involved in our community, and committed to growth. Join Us Today! Build your career a company that's passionate about both its customers and employees.