Inside Sales Associate

Standex International is a global industrial growth company operating through our market-leading brands in electronics, cutting-edge forming technologies, engraving, and scientific refrigeration. We work with our customers to advance progress through innovation. From inventing and producing parts for next-generation space vehicles to evolving vaccine refrigeration, designing functional textures for everyday products, improving renewable energy technology, and much more, we are focused on making what’s next possible. Custom Hoists is currently hiring an Inside Sales Associate to work as part of a team responsible for generating revenue by proactively reaching out to potential clients, building relationships, and closing sales over the phone or through online channels. The role requires a strong combination of interpersonal skills, product knowledge, and sales techniques to effectively communicate the value proposition of the company's products and services to potential customers. This position reports to the Customer Success Manager. This position works on-site full-time at our Hayesville, Ohio location. What You’ll Do Embody and champion Standex International’s core values of integrity, accountability, empathy, collaboration, and innovation through daily interactions and decision-making. Prioritize safety practices and precautions for yourself and others, adhering to company and industry regulations and protocolsReinforce company objectives, initiatives, and values through daily decision-making, shareholder interactions, and continuous improvement activitiesAlign decisions, actions, behaviors, and priorities with company objectives, initiatives, and valuesUtilize company performance management and learning resources to take ownership of performance, development, and competenciesAnswer and accurately action inbound customer calls, partnering with internal and external stakeholdersPrimary point of contact for customersEnter, amend, and maintain accurate purchase ordersPrepare and send quotes to customers and potential customersEnter & maintain customer recordsGenerate daily outbound shipmentsTrack shipment status of customer ordersCreate export shipment documentationProvide field sales supportAssist with monthly sales projectionsIssue credit memos, send order acknowledgementsCommunicate pertinent operational and customer information to stakeholders, to promote timely and consistent knowledge and execution across the operation The scope of the job may change as necessitated by business demands. This position involves occasional exposure to a non-climate-controlled manufacturing environment and requires following basic safety precautions. This position requires wearing full PPE to protect from potential hazards on the shop floor. This position requires anywhere from light to moderate physical activity, such as walking, sitting, and standing for extended periods of time, as well as engaging all motions necessary to efficiently & safely perform job duties. What You’ll Bring Associate’s degree or 3+ years’ relatable experience 1-3 years of inside sales and/or customer service experience in a non-retail environmentDemonstrated ability to partner cross-functionally and build effective relationships with personnel across all levels of the industry and organization, internally and externallyProven method to prioritize tasks and manage multiple projects simultaneously What We Value Proven experience in inside sales, telemarketing, or a related field, ideally with a custom manufactured productProficiency using Microsoft 365 and field related systemsActive listening and negotiation abilitiesSelf-motivated and results-driven attitudeAbility to work independently and as part of a teamAdaptability to fast-paced environments and changing prioritiesStrong organizational and time management skillsDemonstrated ability to read engineering drawingsEffective written, oral and presentation skills & application of situational and audience awarenessProven ability to convey information clearly and professionally across all levels of the organization, verbally, nonverbally, and in writing Custom Hoists, Inc. offers a competitive compensation and benefits package, which includes: Medical Insurance (PPO and HSA plans)Dental InsuranceHealth Savings Account401(k) with company contribution11 paid holidays per yearPaid VacationTuition Reimbursement Program Equal Opportunity Employer. We consider candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.