Inside Sales Associate

About the role

This is a regular, full-time position reporting to an Inside Sales Manager. Compensation is anticipated to be between $21.19 and $29.00 per hour. Eligible employees may also receive incentive/commission/annual bonus pay based on individual and/or company performance. Benefits include: Multiple health, dental, and vision plans, including medical plans with zero employee premiums; 401(k) plan with a company match; 16 paid holidays, which include 2 floating holidays and a winter shutdown from Christmas Eve through New Year’s Day; Paid Time Off; Comprehensive maternity and fertility/family building benefits; Paid bonding leave when a new child joins your family; Access to on-demand mental health resources; Life and short and long-term disability insurance; Pre-tax savings plans; Paid volunteer time off; A wide variety of professional development programs, including tuition reimbursement; Work from home opportunities that foster work/life balance.

Responsibilities

• Lead current customer renewals and expansions within assigned territories.
• Use a consultative sales process to identify customer needs.
• Identify potential customers and appropriate contacts to qualify and drive leads through the sales pipeline.
• Initiate prospecting, quoting, and data mining activities to drive sales activity.
• Work in conjunction with Marketing on outbound sales and custom email campaigns.
• Maintain and update information in the Company’s salesforce pipeline.
• Support trip planning and appointment setting, drive attendance at events.
• Provide timely communication to both internal and external stakeholders on the status of each account.
• Make a minimum of 25 outbound calls and 25 emails daily.
• Own the development and management of assigned customer relationships in a manner consistent with company policies and the highest standards of business ethics.
• Anticipate, understand, and quickly respond to customer needs.
• Acts as a conduit of information back to the company regarding customer needs, market, and business insights.
• May give customer-facing informal or formal presentations.

Requirements

• Bachelor’s degree or 3+ years business to business sales experience; or an acceptable combination of education and experience.
• Teaching, school administrator, SaaS, PaaS, or software sales experience is highly preferred.
• Successful track record of meeting or exceeding sales goals and landing new business for a SaaS offering is preferred.
• Experience with selling solutions into the K-12 education market is preferred.
• Sales knowledge and business acumen are a plus, including lead generation (cold calling), account management, and advanced customer problem-solving skills.
• Experience in an open sales office environment helpful.
• Outstanding interpersonal and relationship-building skills with a high degree of responsiveness and integrity.
• Positive, friendly, and professional attitude.
• Excellent verbal and written communication skills.
• Comfortable presenting over the phone and via the web.
• Advanced computer skills, including Word, Excel, and Outlook in a Microsoft Windows environment.
• Experience with Salesforce helpful but not required.

Qualifications

• Bachelor’s degree or equivalent experience.
• 3+ years of business-to-business sales experience.
• Experience selling solutions into the K-12 education market.
• Experience with lead generation, account management, and customer problem-solving.
• Experience in an open sales office environment.
• Outstanding interpersonal and relationship-building skills.
• Advanced computer skills, including Word, Excel, and Outlook.

Skills

• Consultative sales process.
• Customer relationship management.
• Prospecting and lead generation.
• Account management.
• Customer problem-solving.
• Communication skills (verbal and written).
• Computer skills (Word, Excel, Outlook).
• Experience with Salesforce.

Benefits

Imagine Learning provides a comprehensive benefits program to eligible employees, including:

• Multiple health, dental, and vision plans, including medical plans with zero employee premiums.
• 401(k) plan with a company match.
• 16 paid holidays, which include 2 floating holidays and a winter shutdown from Christmas Eve through New Year’s Day.
• Paid Time Off.
• Comprehensive maternity and fertility/family building benefits.
• Paid bonding leave when a new child joins your family.
• Access to on-demand mental health resources.
• Life and short and long-term disability insurance.
• Pre-tax savings plans.
• Paid volunteer time off.
• A wide variety of professional development programs, including tuition reimbursement.
• Work from home opportunities that foster work/life balance.