Inside Sales Associate

Key Responsibilities

• Identify and qualify new business leads and opportunities.
• Foster good relationships with both internal and external customers to maximize sales opportunities.
• Support outside sales team in managing customer accounts and order processing.
• Prepare product demonstrations, presentations, and proposals to potential clients.
• Track and report sales performance using sales CRM.
• Drive sales growth with proactive outbound calls, managing at least 15 customers daily using CRM tools.
• Collaborate with Credit and Lead Generation teams to maintain accounts, expedite order cycles, and identify new opportunities.
• Maintain meticulous records of sales interactions, quotes, and transactions.
• Foster continuous improvement by staying informed about product innovations, market trends, and competitor activities.
• Work directly with the Sales Enablement Team to drive revenue.
• Drive adoption of digital resources to improve efficiency and sales effectiveness.

Minimum Qualifications

• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel), relationship management software, and Internet navigation.
• Ability to effectively communicate in both verbal and written form; bilingual in English and Spanish preferred but not required.
• Problem-solving abilities.
• Excellent customer service skills with a focus on customer satisfaction and relationship-building.
• Detail-oriented with strong organizational and time management capabilities.
• Entrepreneurial spirit, with self-motivation and enthusiasm for the business.
• Capability to work cohesively within a team environment, adhering to a "one team, one fight" philosophy.
• A high school diploma is required OR Bachelor’s degree in marketing, Business Administration, or relevant field is preferred.

Minimum Years Of Work Experience

• Demonstrated experience in assisting customers with purchasing needs via in-person or telephone interactions.
• Proven experience or a strong interest in generating new sales opportunities through proactive calls to potential customers.
• Proven experience in an inside sales role or similar, experience in B2B sales.

Pay

The base salary for this position typically falls within the range of $21.01 to $26.73 per hour. Starting wage may vary based on a number of factors including, but not limited to, the position being offered, location, education, training, and/or experience.

Benefits

• Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance.

Schedule

Hourly associates may be eligible for overtime based on business needs.

Benefits

• All benefits subject to eligibility.

Job Location

Heritage Pool Supply - Fresno
313 W Fallbrook Ave
Fresno, CA 93711

Equal Employment Opportunity (EEO)

SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws.