Inside Sales Assistant

The Sales Coordinator supports the Dental Division by providing administrative, customer, and sales support to drive business growth and improve sales effectiveness. This role coordinates customer interactions, manages data and CRM activities, and assists with sales processes, marketing support, and operational tasks.

Responsibilities

• Schedule meetings and assist with customer engagement throughout the sales process.
• Provide support to the sales team by identifying business opportunities, prospecting potential customers, coordinating customer interactions, and following up on sales leads.
• Respond to customer inquiries (dentists and dealers) via phone and email, providing accurate product and service information.
• Maintain accurate customer records and activity tracking in Salesforce and CRM systems.
• Collect, organize, and input data into spreadsheets and standard formats.
• Support reporting and tracking of sales activities and pipeline data.
• Process sample requests and coordinate product shipments as needed.
• Arrange shipments for trade shows, technical events, and customer meetings.
• Assist in the preparation of presentations, reports, and product materials.
• Support execution of marketing campaigns and initiatives using Salesforce or other tools.
• Prepare routine correspondence, reports, and documentation as directed.
• Schedule appointments and coordinate logistics for meetings, conferences, and events.
• Arrange travel and support event planning activities to enable sales and customer engagement.
• Maintain departmental documentation and support administrative processes such as purchasing, expense tracking, and reporting.
• Follow company policies, procedures, and applicable regulatory requirements to ensure compliance.
• Participate in training and development activities to build product knowledge and sales support capabilities.

Requirements

• High school diploma or equivalent required.
• 1-2 years of administrative experience, dental industry experience preferred, but not required.
• Ability to travel 10% of the time for tradeshows and other events.
• Detail-oriented with strong organizational and time management skills.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Experience with CRM systems (Salesforce preferred).
• Ability to manage multiple tasks and prioritize effectively.
• Excellent written, verbal, and presentation skills.
• Ability to manage multiple initiatives while delivering measurable results.
• Valid driver's license required.
• Ability to have an adequate home office for sample storage and shipping.

Competencies

• Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
• Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals.
• Cultivates Innovation: Creating new and better ways for the organization to be successful.
• Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Holds Self and Others Accountable: Holding self and others accountable to meet commitments.
• Drives Results: Consistently achieving results, even under tough circumstances.
• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
• Values Difference: Recognizing the value that different perspectives and cultures bring to an organization.
• Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Courage: Stepping up to address difficult issues, saying what needs to be said.
• Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations.

Pay

We offer a competitive compensation package that includes base pay and an annual incentive. This program is designed to reward individual performance and align overall rewards with corporate and team performance.

Schedule

This is a remote position in Texas. Employees may need to travel 10% of the time for tradeshows and other events.