Inside Sales and Customer Service Representative - Entry Level

Location: Pomona, California
Type: Full Time
Salary: $20.00–$21.00/hr (DOE)

About the role

Injen Technology is a Southern California-based cold air intake manufacturer seeking a talented and aggressive inside sales representative to join our team. This role plays a fundamental part in our 2026 growth objectives while maintaining our record for exceptional customer service. You will service existing customers, obtain orders, and establish new accounts by calling on leads. You will also handle inbound phone calls efficiently to meet customer satisfaction.

Responsibilities

• Conduct all aspects of customer maintenance
• Become proficient with the company product line
• Maintain and grow existing accounts by forming relationships and providing quality customer service
• Monitor customer accounts and make outbound phone calls to generate sales
• Source current and new sales opportunities through inbound leads, follow-up, and outbound calls and emails
• Route qualified opportunities to the appropriate channels for further development and account set-up
• Represent the company professionally at open houses, trade shows, and industry groups
• Attend budgeted shows/local events to support Injen brand growth and achieve positive ROI via on-site order processing
• Answer incoming office calls, assisting customers and dealers with product questions, order status, and general inquiries
• Provide prompt, friendly phone support as the first point of contact, escalating issues when needed

Requirements

• Highly responsible, self-motivated, and able to thrive in an energetic, fast-paced, creative environment
• Strong work ethic and ability to work effectively both independently and in a team
• Ability to meet agreed-upon deadlines
• Hands-on and proactive in nature
• Excellent communication skills (written, verbal, presentation, and interpersonal)
• Ability to multi-task, prioritize, and manage time effectively
• Proficient with basic computer programs, including MS Office products
• Ability to understand customer needs and requirements to provide relevant solutions
• Basic automotive mechanics knowledge is a plus
• Desire to succeed and grow with the company
• Understanding of math required for day-to-day sales is a plus
• College degree and previous sales experience are a plus

Benefits

• Health benefits available upon completion of probation period and becoming a full-time employee

About Injen Technology

For over two decades, Injen Technology has been recognized as an industry leader in designing and developing high-performance cold air intakes, stainless steel exhaust systems, performance intercoolers, and cleanable air filters. With multiple patents in the intake tuning process and countless awards for outstanding performance and design, Injen Technology is recognized globally as the dominating brand in our market segment.