Inside Sales Agent, Home Insurance (Hybrid- Palm Coast, FL)

About Loggerhead Risk Management LLC

Loggerhead is a property and casualty insurer specializing in Florida homeowners' coverage. We're a team committed to customer service, driven by trust, empathy, and teamwork.

About the role

As an Inside Sales Agent, you'll handle calls and leads, consult with customers on their insurance needs, and convert leads into customers. This role involves interacting with customers through various channels like calls, SMS, and email.

Responsibilities

• Handle calls and leads, consulting with customers on their insurance needs and matching the correct coverages, products, and benefits.
• Interact with customers through calls, SMS, and email, actively listening to their needs and delivering a world-class experience.
• Grow sales by connecting with interested prospective customers via inbound and outbound calls, live chat, SMS, etc.
• Uncover customer needs, identify gaps in coverage, recommend solutions, and convert prospects into customers using a proven sales strategy.
• Utilize your Personal Lines or Property & Casualty Lines license as a professional trusted advisor.

Requirements

• Highly motivated and enjoys being rewarded for efforts.
• Energized by challenges and committed to success.
• A strong communicator passionate about helping others.
• Comfortable with navigating multiple computer programs.
• High stress tolerance and critical thinking skills.
• Receptive to coaching and feedback.
• Strong communication skills.
• Ability to work independently and hold oneself accountable for performance.

Qualifications

• HS Diploma or GED.
• Active Personal Lines or Property & Casualty License upon hire.

Skills

• Knowledge of Homeowners Insurance Market.
• Demonstrated sales experience in insurance or a similar industry.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• STD/LTD
• Life insurance
• Paid time off
• Vision insurance
• Tuition Reimbursement

Schedule

Monday to Friday, with occasional additional hours as required.

Working Conditions

Normal business office environment. Travel may be required.

ADA

The above statements cover the principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of job duties.