Inside Sales Advisor

Key Responsibilities

• Create a warm, professional, and trust-based experience from first contact through final order.
• Build genuine rapport while maintaining confidence, structure, and control of the sales process.
• Act as a customer advocate, ensuring accuracy, clarity, and follow-through at every step.
• Deliver technical information in a calm, confident, and easy-to-understand manner.
• Set clear expectations around timing, pricing, process, and outcomes.
• Represent the Timberlane brand with polish, integrity, and emotional maturity.
• Demonstrate ownership, urgency, and reliability in all commitments.
• Embrace feedback, coaching, and continuous personal improvement.

Sales Execution & Pipeline Management

• Create and continuously foster relationships with customers by making 60-75 outbound phone calls daily.
• Quickly identify customer needs, motivations, and decision criteria.
• Guide prospects through Timberlane’s proven consultative selling process.
• Maintain a healthy pipeline through disciplined follow-up and CRM management.
• Accurately forecast and manage opportunities through Salesforce.
• Achieve activity KPIs, conversion metrics, and revenue targets consistently.

Product & Technical Guidance

• Counsel customers on the right materials, styles, functionality, and installation considerations.
• Prepare accurate, detailed proposals with exceptional attention to detail.
• Collaborate with engineering, production, and operations to ensure seamless execution.

Qualifications

• Self-motivated and empathetic individuals with strong people skills.
• Great verbal and written communication and typing skills.
• 2+ years of outbound or consultative phone sales experience required.
• Built products, construction, or millwork experience is a strong plus.
• Strong work ethic, positive attitude, and high accountability required.
• Compensation and Benefits:
• Salary plus Commission
• Health Insurance
• Vision / Dental Insurance
• Paid Holidays
• PTO
• 401K