Inside Sales Account Representative - Apprenticeship

This job is part of a fully funded apprenticeship with OpenClassrooms and is exclusively intended for candidates who wish to pursue an apprenticeship program with them.

About the company

Quest Safety Products Inc. is a growing safety and supply chain company serving critical markets including life sciences manufacturing, energy, utilities, construction, and nuclear safety. As both a full-line safety distributor and manufacturer of disposable protective apparel, Quest helps customers protect their people, products, and operations through quality products, technical expertise, and reliable support. Quest is certified ISO 9001, rated in the top 22% by EcoVadis for sustainability, recognized as a Top 50 SBA HUBZone company in America, and named an SBA Small Business of the Year in 2025.

About the role

As an Inside Sales Representative (Utilities & Construction industries), you’ll drive growth by supporting customers, identifying new opportunities, and delivering exceptional service. We offer a strong training program, continuous coaching, and a clear path for professional development to help you succeed and grow. Our team thrives on responsiveness, collaboration, and a commitment to customer success. With cutting-edge products and a diverse culture, Quest is the place to build a meaningful, long-term career in sales.

You will work within a small sales team and manage your own territory and/or customers. After in-depth training on the safety products and supplies that we provide to our customers, you will be equipped to answer questions and offer additional solutions. Outbound calling is necessary, but with a consultative, no-pressure approach to relationship building and promoting solutions.

Responsibilities

• Complete the process of a sale from start to finish, which may be done over the phone, virtually, or in person.
• Identify and introduce Quest to new sales prospects and maintain relationships with potential customers.
• Work with the sales leadership team to identify and connect with potential customers.
• Maintain detailed knowledge of the product or service Quest is selling through training sessions, product testing, and/or manufacturing training.
• Ensure that customer orders arrive on time and follow up to learn about customer satisfaction levels and areas of improvement.
• Develop and maintain customer relationships to consistently satisfy customer expectations and gain a competitive advantage.

Requirements

• Bachelor’s degree in business administration, sales, marketing, or a related field; equivalent experience may be considered in place of a degree.
• 2+ years of business-to-business sales experience.
• Effective customer service skills and professionalism.
• Knowledge of principles and processes for providing customer service, including customer needs assessment and meeting quality standards.
• Understanding of standard sales and marketing concepts, practices, and procedures.
• Clear communication and strong interpersonal skills.
• Proficiency in Microsoft Office Suite, specifically Outlook and Excel.
• Strong problem-solving skills and detail orientation.
• Ability to work effectively both independently and in a team environment.

Location: On-site at 5720 W Minnesota Street, Indianapolis, IN 46241
Hours: Monday–Friday, 8:00 AM – 5:00 PM

Benefits

• Competitive base salary plus performance-based bonus.
• Medical, dental, and vision insurance plans.
• Life insurance provided by the company (no cost to employees).
• Paid vacation, sick, and personal days.
• Paid holidays.
• Retirement plan with up to 3% company match.

Why join Quest?

• High-visibility role with real influence on growth and revenue.
• Cross-functional collaboration with internal teams and leadership.
• Opportunity to own initiatives and see your work make an impact.
• A practical, execution-focused culture that values accountability and results.
• A company with a personal development and growth mindset.