Inside Product Support Sales Representative

Essential Functions

• Professional communication
• Develop quotes from service inspections performed by technicians by reviewing inspection reports
• Track quotes through the process from creation to scheduling and update quote status
• Work closely with the Parts Department to ensure parts are ordered after customer approval of the quote
• Maintain communication with the customer after sending the quote to ensure the customer understands the scope of work
• Work with CSR’s for scheduling
• Work with PSR for quoting
• Promote dealer services as needed

Benefits

• Excellent medical, dental, & vision coverage
• Health savings account
• Short-term/long-term disability and employee life insurance
• 401k, with matching
• Employee Assistance Program (EAP)
• Paid Annual Leave
• Eight Paid Holidays
• Employee Referral Program
• On the job paid training
• Company events and employee recognition programs

About the Role

Curtis Power Solutions, a subsidiary of Indel Power Group, is seeking a Product Support Sales Representative in Charlotte, North Carolina. The ideal candidate will support Curtis Power Solutions customers with parts and service solutions through PM contract services to enhance customer uptime and satisfaction.

Qualifications

• Strong communication skills
• Proficiency in using Microsoft Office Suite
• Ability to work independently and as part of a team
• Experience in sales or customer service preferred

Skills

• Customer service oriented
• Problem-solving skills
• Attention to detail

Schedule

The Product Support Sales Representative works a flexible schedule to meet the needs of the company and its clients.

Pay

$60,000 + incentives contingent on experience and skills.