Inside Manufacturing Sales Representative

Join us for a rewarding and challenging career in the steelmaking industry! We're looking for individuals who are eager to grow with our organization, both personally and professionally.

About Us

Ellwood Quality Steels is a family-owned business with a long-range vision and the world leader in producing high-quality carbon, alloy, stainless, and tool steel ingot. We are committed to flexibility, responsiveness, and problem-solving, with continual investment in our people, processes, and equipment. Our highly trained workforce and state-of-the-art equipment create a manufacturing environment where excellence is an everyday occurrence.

Our focus is to create an environment of opportunity where you can grow your career. We value diverse talents and the contributions of all employees, offering competitive compensation, support for professional growth, and a range of employee benefits to protect the health and welfare of our people.

www.ellwoodqualitysteels.com

Responsibilities

• Respond to customer inquiries and requests for information, service, and status, including possible recommendations of material grades or specifications.
• Interact with customers, submit non-conforming material (NCM), and address customer complaints.
• Calculate pricing for different grades of steel within set parameters, with authority to adjust pricing as needed.
• Collaborate with internal staff, including Operations and Production Planner, to meet customers' sales and service needs, solve problems, and capitalize on selling opportunities.
• Determine and implement transportation modes for customers, with authority to change transportation modes.
• Work with Accounting to address customer credit issues.
• Make occasional sales visits to customers as needed.
• Provide backup support to the department as required.
• Adhere to all company policies and procedures, including plant safety regulations and work rules.
• Demonstrate the ability and desire to work well with others and meet attendance requirements.
• Perform other duties as deemed necessary.

Requirements

• High school diploma or G.E.D (required).
• Post-secondary education (Associate’s or Bachelor’s Degree) preferred, with a strong background in industrial sales or customer service.
• Prior experience in industrial sales, marketing, and quoting is preferred.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office (Word and Excel).
• Ability to work with personnel at all levels of the organization.
• Strong work ethic.
• Driving is a function of this position; a valid and active driver’s license will be monitored.

Benefits

• Competitive compensation with eligibility for Profit Sharing.
• 401(k) retirement plan with an excellent Employer Match.
• Excellent health care, dental, and vision plans.
• Company-paid Life, AD&D, and disability benefits.