Inside Estimator

Job Summary

We’re seeking someone with 3+ years of experience in the restoration/construction industry, an expertise in writing Xactimate estimates, plus has excellent analytical skills, is detail-oriented, and is a serious multi-tasker. If you are self-motivated and results-driven, then you’ll thrive in this work environment. Our idea of the ultimate candidate is an MVP who is proactive, takes ownership, and has a drive to Be The Best.

About the Role

As a valued SERVPRO® Team Gutierrez employee, you will receive a competitive compensation package with the opportunity to learn and grow. We prioritize and foster a positive, team-centric culture, fueled by our Core Values, recognizing effort, championing progress, and celebrating the wins - big and small!

Responsibilities

• Inside estimating for commercial and residential Water Mitigation, Fire & Smoke Restoration, Mold & Biohazard Remediation, Contents, and other Specialty Services
• Utilize various project management tools, software, and technology (i.e. SERVPRO Enterprise Suite, DASH, MiCA, DocuSketch, Assured JobCheck, etc.)
• Review, analyze, and validate all project documentation including sketch & scope, notes, photos, drying logs, T&M data, and 3D scan
• Write comprehensive Xactimate and Cotality restoration estimates using documentation from the field
• Create Time & Materials (T&M) estimates for commercial Large Loss projects
• Request and utilize subcontractor bids to estimate specialty services
• Draft and submit project proposals for contract work
• Prepare final estimate/invoice packages for billing
• Understand and adhere to client & TPA estimating guidelines and Service Level Agreements
• Complete insurance program estimate uploads & audits through XactAnalysis & Cotality Claims
• Maintain clear and timely internal and external communication
• Develop and foster relationships with clients, insurance adjusters, property managers, and other key stakeholders
• Provide 3rd-party comparative estimate & consulting services for claims adjusters and commercial partners
• Peer-review of restoration and construction estimates for accuracy prior to submission
• Participate in cross-departmental project After Action Reviews to identify opportunities for maximizing efficiency, revenue, margin, and client satisfaction
• Occasionally assist with intake & general project coordination in times of high volume or as assigned

Requirements

• 3+ years experience in the restoration industry
• 1+ years experience writing Xactimate estimates is required
• Experience writing Cotality (Symbility) estimates is a plus
• IICRC Certifications in WRT, FSRT/OCT, AMRT desired
• Proficiency in project management & scoping, insurance carrier guidelines, estimate review, and negotiation
• Outstanding organizational skills with a keen attention to detail
• Strong communication skills, both written and verbal
• Proven time management expertise with an ability to meet deadlines
• Fast-paced, self-motivated and results-driven
• Tech-savvy with ability to learn new software
• Proficiency in Microsoft Office Suite

Qualifications

• Minimum of HSD/GED required
• Ability to successfully complete a background check subject to applicable law
• Local, with ability to work in office (not remote) and participate in "On-Call" phone rotation
• Full-time, in an office/administrative environment, with prolonged periods of sitting at a desk
• Normal working hours of Monday - Friday, 8 AM to 5 PM, with flexibility for longer hours if required to meet team goals or deadlines
• Potential to work from home on scheduled days, dependent upon proven ability and level of experience
• Occasional "On-Call" phone rotation responsibilities (additional compensation applicable for on-call periods)

Benefits

• Life Insurance
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Bonus based on performance

Skills

• Excellent analytical skills
• Detail-oriented
• Multi-tasking abilities
• Self-motivation
• Results-driven
• Project management
• Insurance carrier guidelines
• Estimate review
• Negotiation
• Organizational skills
• Communication skills
• Time management
• Technical proficiency
• Microsoft Office Suite

Pay

Competitive compensation package

Schedule

Full-time, in an office/administrative environment, with prolonged periods of sitting at a desk