Inside Domain Consultant

About the role

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting‑edge technology and bold thinking. Here, everyone has a voice, and every idea counts.

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have.

This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

Palo Alto Networks - Idira is the global leader in Identity Security, centered on privileged access management and providing the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world’s leading organizations trust Palo Alto Networks - Idira to help secure their most critical assets.

The Inside Domain Consultant will combine technical knowledge with sales skills and is ultimately responsible for the technical win during the sales cycle. Inside Domain Consultants are the primary technical resource for the commercial sales force, actively driving and managing the technology evaluation stage of the sales process, working in conjunction with the sales team and Product Management as the key technical advisor and product advocate for our solutions. You must be able to articulate technology and product positioning to both business and technical users, identify all technical issues to assure complete customer satisfaction through all stages of the sales process, communicate Palo Alto Networks - Idira values, and design an optimal solution for complex customer infrastructure and datacenter environments on a global scale.

Responsibilities

• Technical pre‑sales support
• Proactively seek out new sales opportunities by developing new and existing technical relationships within prospective accounts and current active customers
• Present Palo Alto Networks - Idira’s technical value proposition to customers and partners effectively
• Able to respond to functional and technical elements of RFIs/RFPs
• Conduct and ensure success of customer proof‑of‑concepts (POCs)
• Documentation of client feature requests and issues in CRM system
• Support Palo Alto Networks - Idira and partner seminars and industry trade shows
• Able to convey customer requirements to Product Management teams
• Develop technical knowledge of Palo Alto Networks - Idira and associated technologies
• Assume the role of a mentor to other system engineers when appropriate
• Create training content for the SE organization when appropriate

Qualifications

• 3+ years Software Presales or equivalent customer‑facing position
• Computer Science Degree or equivalent experience required
• Experience with Windows/Active Directory administration and operations
• Knowledge of UNIX/Linux
• Strong presentation skills as well as the ability to build and present high‑quality product demonstrations to both technical and executive audiences
• Superior communication and interpersonal skills; ability to build relationships at multiple levels to work cross‑organizationally toward solutions; excellent leadership and consensus building skills
• An understanding of security concepts and the development of security roles within organizations that meet functional, technical and