INSIDE COUNTER SALES WAXAHACHIE

About the Role

The Counter Salesperson will perform a variety of tasks to ensure smooth branch operation. This person prepares rental orders for customers, maintains a professional demeanor, and provides excellent customer service in a dynamic, fast‑paced environment.

Responsibilities

• Rents equipment and arranges for provision of service for customers through person‑to‑person interaction and over the phone, then inputs the information into the computer system.
• Prepares rental forms and contracts, obtains customer signatures and required information.
• Maintains the daily contract file.
• Explains rental fees and provides information about rented items, including operations and descriptions.
• Processes payments and deposits in cash and credit cards, makes change, and balances credit cards and the computer system throughout the day.
• Answers telephone calls and receives orders by phone.
• Recommends rental and sales items to customers to meet their needs.
• Reserves items for requested times.
• Updates and calls overdue list daily and alerts supervisor of overdue contracts.
• Receives incoming inventory and inventories retail sales merchandise, advising supervisor of low stock levels.
• Acts as sales administrator on rental, sale and repair contracts.
• Assists in accounts payable duties, including purchase orders, file organization, data entry, and related tasks.
• Assists in accounts receivable duties, including sending invoices, applying payments, and filing.
• Reports safety violations to supervisor.
• Assists customers with loading and unloading equipment, and demonstrates safety and operational features as needed.
• Cleans showroom and equipment, arranges displays, keeps shelves organized, stocked and clean; may also clean customer restrooms.
• Performs duties in compliance with company safety standards and other duties as requested.

Work Environment

Intermittent periods of continuous physical exertion are required, such as walking, standing, stooping, climbing, lifting and maneuvering material or equipment, some of which may be heavy or awkward. The work is typically in a comfortable environment but with regular exposure to temperature extremes, moving machinery, loud noise, fumes, and occasional exposure to the elements.

Education & Certification

High school diploma or GED is strongly preferred.

Preferred Qualifications

• Knowledge, skills, and abilities typically acquired through a high school education with technical training.
• Sales experience.
• High‑school‑equivalency math skills.
• Mechanical troubleshooting experience (helpful).
• Familiarity with surrounding areas and ability to read city maps.
• Excellent interpersonal and customer service skills.
• Excellent communication skills, including verbal, written, non‑verbal, listening and presentation abilities.
• Strong analytical skills such as problem solving and the ability to interpret policies, procedures and guidelines.
• Comprehensive knowledge of the market and products, with ability to discuss technical aspects of machinery (aerial lifts, welders, generators, light towers, heavy machinery).
• Leadership abilities including creative thinking, decision making and goal setting.
• Moderate computer skills, including experience with Microsoft Office (Word, Excel) and database systems.
• Physical ability to lift 70+ pounds as needed and operate all equipment safely.
• Bilingual ability is a plus.