Inside Counter Sales
About the role
Spenard Builders Supply is hiring Inside Counter Sales Representatives in Palmer, AK. This role represents the company during the sales process, collects customer product needs and design specifications, and acts as a liaison between various departments.
Responsibilities
- Collects customer product needs and design specifications over the phone or in person
- Acts as liaison between purchasing, inside technical/design staff, production staff and customer
- Responds to customer inquiries regarding product selection, placement of orders, requests for prices and quotations, complaints and scheduling of deliveries and installations
- Provides customer follow-ups
- Initiates telephone calls to customers to generate sales to achieve a projected sales goal
- Increases knowledge of sales techniques and develops product and industry knowledge through attending company training programs
- Generates sales opportunities through research on client needs, industry competition and learning the features and benefits of company products
- Provides accurate and complete material take offs of single/multiple family home projects
- Provides technical assistance to drafting and engineering as required
- Analyzes and sizes various lumber products using appropriate software
- Codifies and inputs customer orders, pricing information and additional data into the computer system
- Creates accurate and complete invoices, work orders, and sales tickets
- Maintains stock levels on the sales floor and in the stockroom
- Operates and balances cash register daily
- Researches credits, returns, and late payments as needed
- Works with outside sales representatives to ensure customer satisfaction
- Understands and observes all safety procedures and practices to prevent injury to self or co-workers
- Attends periodic safety meetings as required
- May recommend changes to improve safety procedures
Requirements
- High School Diploma
- 1-2 years in building material industry with extensive knowledge of product and application
- Must be able to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds
- Must be able to stand and walk frequently throughout the day
Qualifications
- Strong communication skills
- Customer service orientation
- Ability to multi-task and prioritize tasks
- Knowledge of building materials and construction processes
Skills
- Excellent verbal and written communication skills
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office Suite
- Basic computer skills
Benefits
Builders FirstSource offers competitive, affordable benefits designed to make life better for you and the people you love. Our goal is simple — provide great plans that help you and your family to live happier, healthier and more secure lives. To view all our benefit offerings click here www.bldrbenefits.com.
Pay
Competitive salary based on experience and qualifications.
Schedule
Full-time position with flexible hours.
Company Information
Builders FirstSource is the largest supplier of building products, prefabricated components, and value-added services to the residential construction market in the U.S. We provide customers an integrated homebuilding solution, offering manufacturing, supply, delivery and installation for a full range of structural and related building products.
Equal Opportunity/Affirmative Action Employer
Builders FirstSource is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call (214) 765-3990 or email: ADA.Accommodation@bldr.com. Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening.