INSIDE COUNTER SALES DALLAS

About the role

The Counter Salesperson will perform a variety of tasks to ensure smooth branch operation in a dynamic and fast-paced environment. This role requires a professional demeanor, strong work ethic, sense of urgency, reliability, attention to detail, and a positive attitude.

Responsibilities

• Rent equipment and arrange for provisions of service for customers through in-person and phone interactions, then input information into the computer system.
• Prepare rental forms and contracts, obtain customer signatures, and gather required information.
• Maintain the daily contract file.
• Explain rental fees and provide details about rented items, including operations and descriptions.
• Process payments and deposits in cash and credit cards, and make change.
• Balance credit cards and the computer system throughout the day.
• Answer telephone calls and receive orders by phone.
• Recommend rental and sales items to customers based on their needs.
• Reserve items for requested times.
• Update and call the overdue list daily, and alert the supervisor of overdue contracts.
• Receive incoming inventory.
• Inventory retail sales merchandise and advise the supervisor of low stock levels.
• Act as sales administrator on rental, sale, and repair contracts.
• Assist in accounts payable duties, including POs, file organization, data entry, and related tasks.
• Assist in accounts receivable duties, including sending invoices, applying payments, and filing.
• Report safety violations to the supervisor.
• Assist customers with loading and unloading equipment when necessary, and demonstrate safety and operational features.
• Clean the showroom and equipment, arrange displays, and maintain organized, stocked, and clean shelves.
• Clean customer restrooms as needed.
• Perform duties in compliance with company safety standards.
• Perform other duties as requested.

Work Environment

Requires intermittent periods of continuous physical exertion, such as walking, standing, stooping, climbing, lifting, and maneuvering material or equipment, some of which may be heavy or awkward. The role typically operates in a comfortable environment but involves regular exposure to factors like temperature extremes, moving machinery, loud noise, and fumes, which may cause noticeable discomfort.

Requirements

• High school diploma or GED strongly preferred.
• Selling experience.
• High school equivalency math skills.
• Mechanical troubleshooting experience is helpful.
• Familiarity with surrounding areas and the ability to read and understand maps.
• Must be able to lift 70+ pounds as needed to assist customers with products.
• Must be able to operate all equipment safely.

Skills

• Excellent interpersonal and customer service skills.
• Excellent communication skills, including verbal, written, non-verbal, listening, and presentation skills.
• Excellent analytical skills, such as problem-solving and interpreting policies, procedures, and guidelines.
• Complete knowledge of the market and product, with the ability to discuss the technical aspects of machinery (e.g., aerial lifts, welders, generators, light towers, and heavy machinery).
• Strong leadership skills, including creative thinking, decision-making, and goal-setting.
• Moderate computer skills, including experience using Microsoft Office software (Word, Excel) and database systems.