Inside Counter Sales Associate
About the role
A_ Counter Sales Associate _at White Cap… Demonstrates exceptional customer service to our walk-in, phone, and will call customers. Processes orders, quotes prices, enters orders into the system and provides order information to customers. Pulls orders as required. Communicates product features, benefits, and warranty policy information to customers. Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems.) Upsells by identifying related products, add-on extensions, and informing customers of product promotions. Performs other duties as assigned.
Responsibilities
- Processes orders, quotes prices, enters orders into the system and provides order information to customers.
- Pulls orders as required.
- Communicates product features, benefits, and warranty policy information to customers.
- Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems.)
- Upsells by identifying related products, add-on extensions, and informing customers of product promotions.
- Performs other duties as assigned.
Requirements
- Demonstrated success providing excellent customer service.
- Experience with sales order computer software, preferably Oracle.
- Knowledge of construction and industrial products.
- Spanish language proficiency.
Qualifications
Commensurate with experience.
Skills
- Exceptional customer service skills.
- Knowledge of construction and industrial products.
- Ability to communicate effectively with customers.
- Proficiency in sales order computer software, preferably Oracle.
- Spanish language proficiency (preferred).
Benefits
- Comprehensive wellness and financial benefits: Medical, Dental, Vision, 401(k) with company match, tuition reimbursement, and more!
- Relax and recharge: Generous time off package, including paid maternity, parental leave, sick time, and vacation time.
- Stability: Since 2020, White Cap has doubled in size and continues to grow.
- Unlimited career potential: White Cap is a stable and growing company offering unlimited career potential.
- Loves where you work: Certified as a Great Place to Work.
- Inclusive culture: Celebrates diversity and inclusion.
Pay
TBD
Schedule
TBD
Benefits
- Medical
- Dental
- Vision
- 401(k) with company match
- Tuition reimbursement
- Generous time off package
- Paid maternity, parental leave, sick time, and vacation time
- Certified as a Great Place to Work
- Includes benefits such as:
- Flexible work schedule
- Professional development opportunities
- Work-life balance
Pay
TBD
Schedule
TBD
Functional Area
Sales
Work Type
On-Site
Recruiter
Arriaga, Melissa
Req ID
WCJR-034050
EEO Statement
White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.