Inside Business Development Specialist
About the role
Inside Business Development Specialist Dallas Texas Join the Team at American First Finance as a Inside Business Development Specialist! The Inside Business Development Specialist (IBDS) is responsible for delivering strong early-stage portfolio performance by onboarding new merchants and accelerating originations during the first 90 days of partnership. Early merchant production is the primary outcome metric of the role. This outcome is driven by consistent execution across three performance drivers: Merchant Activation Speed & Pipeline Conversion Discipline Early Relationship Ownership & Production Coaching Outbound Engagement Execution & Activity Consistency IBDS effectiveness is measured by how quickly and predictably new merchant partners begin generating funded volume.
Responsibilities
- Onboard and activate new merchant partners
- Drive originations and funded volume growth within the first 90 days
- Make 60-75 outbound calls daily to engage merchants and advance opportunities
- Manage a structured pipeline and maintain consistent follow-up
- Coach merchants on financing program utilization and best practices
- Build strong relationships with merchant decision-makers
- Monitor performance trends and proactively address gaps
- Accurately document activities and opportunities within CRM systems
- Collaborate with Sales, Training, and Operations teams to support merchant success
Skills
- Strong sales, business development, or account management experience
- Proven ability to build relationships and influence business partners
- Excellent phone presence and communication skills
- Strong organizational and time-management abilities
- Experience managing pipelines and prioritizing multiple opportunities
- Self-motivated with a results-driven mindset