Inside Admissions Representative

About the role

New England Tractor Trailer Training School (NETTTS) provides quality training and fosters student success. We're committed to compliance, staff growth, and community engagement.

Responsibilities

• Initiate and respond to calls from prospective students interested in CDL training
• Schedule in-person admissions appointments for Outside Admissions Representatives
• Aid prospective students with questions and guide them through the admissions process
• Use provided scripts (with some flexibility) to conduct professional and persuasive phone conversations
• Pre-qualify candidates based on admissions criteria
• Accurately maintain call logs, appointment records, and lead activity
• Collaborate with team members to support admissions and enrollment goals
• Consistently meet personal performance targets that contribute to campus-wide success

Requirements

• A High School Diploma or GED
• At least 2 years of experience in telemarketing, call center, customer service, or sales

Qualifications

• Outstanding verbal communication and listening skills
• Strong organizational skills and attention to detail
• A professional, encouraging, and persuasive phone presence
• A steady weekday schedule, plus some evenings and Saturdays

Benefits

• Be part of a supportive and mission-driven team
• Help people improve their lives through career training
• Grow your communication and professional skills in a dynamic environment
• Make a meaningful impact, every day