Inside Account Manager

About the role

We’re Dealer Tire, a family-owned, international distributor of tires and parts established in 1918 in Cleveland, OH. We help the world’s largest and most trusted auto manufacturers grow their tire business. We’re a thriving company, and we’re looking for driven individuals to join our team.

Responsibilities

• Serve as a day-to-day key relationship manager between Dealer Tire and assigned Dealers primarily via telephone and web-based communications
• Create and leverage OEM and Dealer relationships to manage, support, and grow the OEM Tire and light maintenance programs
• Research, develop, and recommend high-impact business plans and strategies with Dealer decision makers, guiding them in managing these plans to maximize the benefits of the OEM Tire and light maintenance programs in order to increase Dealer sales and drive customer loyalty
• Identify and react to competitive threats, trends, and issues
• Pricing and promotion strategies
• Strategically manage and resolve customer relations issues relating to any Metro Center and Distribution Center activity affecting assigned Dealers
• Maintain contacts across departments within Dealer Tire in order to ensure maximum success
• Complete administrative documents, including order and inventory adjustment documents, as needed

Requirements

• Meet objectives as it pertains to dealer communications, presentations, and training sessions
• Keep accurate and timely internal records of key contacts and other related activities
• Provide feedback and strategic information to the Management team
• Submit timely contact reports and forecast reports to leadership, as required
• Maintain contacts across departments within Dealer Tire in order to ensure maximum success
• Complete administrative documents, including order and inventory adjustment documents, as needed

Qualifications

Ability to use consultative selling process
Results Orientation
Agility
Initiative
Influence
Strategic Thinker
Customer Focus
Understand Data
Apply Knowledge
Set Objectives
Work Efficiently

Skills

Consultative Selling Process
Results Orientation
Agility
Initiative
Influence
Strategic Thinker
Customer Focus
Data Understanding
Knowledge Application
Objective Setting
Efficiency Work

Benefits

Comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution).

Pay

Base Pay Range: $62,500-$72,500
Targeted Annual Commission: $21,000

Schedule

Continuous viewing and inputting data to a computer screen
Talking on the telephone for long periods of time
Limited travel, as needed