Inpatient Unit Clerk

Responsibilities

• Admit, transfer and discharge patients on one or more inpatient units.
• Receive and assist patients, visitors, and staff, providing excellent customer service.
• Answer patient calls professionally and process physician's orders and referrals.
• Respond to emergent situations calmly, correctly, and professionally: record and coordinate patient appointments and tests.
• Procure supplies, equipment, and services for patients.
• Maintain census information.
• Assist in training new unit clerks and orient staff to new policies and procedures.

Required Qualifications

• Graduation from high school or an equivalent combination of education and experience is necessary.
• Customer service experience necessary.
• Demonstrated excellent interpersonal and problem-solving skills.
• Multitasking ability is essential.
• Ability to work with many details with accuracy.
• Data entry or computer experience is required.

Desired Qualifications

• Previous experience as an inpatient clerk in a medical setting desired.
• Considerable knowledge of medical terminology.
• Knowledge of Hospital policies and procedures.

Pay

• Excellent medical, dental and vision coverage effective on your very first day.
• 2:1 Match on retirement savings.

Schedule

• Work Schedule 11:30 p.m. - 7:30 a.m. including holidays and every other weekend.
• Part-time - 24 hours.

Benefits

• Union Affiliation: This position is covered under the collective bargaining agreement between the U-M and the Service Employees International Union (SEIU).