Inpatient Case Manager, NBMC ( Per Diem, Days)

About the role

The Inpatient Case Manager at NorthBay Health is responsible for assessing, planning, implementing, monitoring, and evaluating options and services to develop an individualized plan for hospital patient care across the continuum of care. This role involves working with team members and Social Services to prioritize and strategize daily activities, utilizing clinical knowledge and competence, positive communication skills, problem-solving, and conflict resolution techniques.

Responsibilities

• Assess and reassess patients as an ongoing process to address their broad spectrum of needs.
• Utilize clinical knowledge and competence, positive communication skills, problem-solving, and conflict resolution techniques.
• Evaluate options and services to develop an individualized plan for hospital patient care.
• Collaborate with team members and Social Services to prioritize and strategize daily activities.
• Effect change and manage time and assignments with minimal oversight and direction.
• Set appropriate goals and measure outcomes to ensure optimal patient outcomes with consideration to financial and healthplan resources.

Requirements

• Graduate from an accredited school of professional registered nursing, BSN is required (excludes those employees grandfathered as outlined in March 2014 letter).
• Minimum of 2 years acute clinical nursing experience preferred. Case Management experience strongly preferred.
• Licensure/Certification: Current California state RN license. Certified Case Manager (CCM) or Accredited Case Manager (ACM) preferred.

Qualifications

• Basic knowledge of personal computer and software for word processing and good keyboard skills required.
• Ability to enter and retrieve data from relevant computer systems required.
• Knowledge of MCG, Cerner, Medicare rules and regulations and Conditions of Participation.
• Knowledge of Joint Commission, Department of Human Services, Patient Safety, and the Department of Health organizational standards.
• Knowledge of levels of care: acute care, home care, subacute care, long-term care, hospice interventions, rehabilitation options, other community resources and requirements, medical necessity guidelines, quality assurance process and determination of positive outcomes, current standards and trends in health care, best practices, management tools, and familiarity with related resources and literature.

Skills

• Basic knowledge of personal computer and software for word processing and good keyboard skills required.
• Ability to enter and retrieve data from relevant computer systems required.
• Knowledge of MCG, Cerner, Medicare rules and regulations and Conditions of Participation.
• Knowledge of Joint Commission, Department of Human Services, Patient Safety, and the Department of Health organizational standards.
• Knowledge of levels of care: acute care, home care, subacute care, long-term care, hospice interventions, rehabilitation options, other community resources and requirements, medical necessity guidelines, quality assurance process and determination of positive outcomes, current standards and trends in health care, best practices, management tools, and familiarity with related resources and literature.

Benefits

• Medical, dental, and vision insurance.
• Life, disability, and long-term care coverage.
• Paid time off including vacation, sick leave, holidays, and bereavement.
• A 403(b) retirement plan with employer match.
• Education reimbursement for eligible roles.
• Professional development and training programs.
• Employee Assistance Program.
• Wellness programs.
• Recognition programs.
• Shift differentials.
• Market-based compensation review and increases subject to approval and organizational performance.

North Bay Way Standards

• Caring
• Communication
• Collaboration
• Competence

Compensation

The listed pay range includes a per diem differential.

About Us

Interpersonal Skills and Values: Demonstrates NorthBay Health’s True North Values: Nurture Care, Own It, Respect Relationships, Build Trust, and Hardwire Excellence. These values guide behavior, accountability, teamwork, and commitment to high-quality patient care.

Why NorthBay Health

NorthBay Health is an independent, nonprofit health system serving the Napa, Solano, and Yolo County regions. We are expanding access to care across our communities through two acute-care hospitals, including a Level II Trauma Center and a Level III NICU maternity unit, along with a cancer center, urgent care locations, and a growing network of primary and specialty care clinics. We provide advanced services in cardiovascular care, neuroscience, orthopedics, surgery, and outpatient specialties. NorthBay Health is nationally recognized for quality care, including Magnet with Distinction designation for nursing and multiple U.S. News and World Report high performing recognitions. We are committed to being the trusted healthcare partner of choice and offer an environment where employees can grow, contribute meaningfully, and support the health of our communities.

NorthBay Health Benefits Options

• Comprehensive benefits package based on established eligibility requirements.
• Medical, dental, and vision insurance.
• Life, disability, and long-term care coverage.
• Paid time off including vacation, sick leave, holidays, and bereavement.
• A 403(b) retirement plan with employer match.
• Education reimbursement for eligible roles.
• Professional development and training programs.
• Employee Assistance Program.
• Wellness programs.
• Recognition programs.
• Shift differentials.
• Market-based compensation review and increases subject to approval and organizational performance.

Remote Work Disclosure

NorthBay Health is primarily an onsite organization due to the nature of healthcare. Some roles may allow hybrid or remote work based on business needs. Remote work is not supported in Washington, Ohio, Wyoming, North Dakota, Puerto Rico, the U.S. Virgin Islands, or outside of the United States.

Notice to Recruitment Agencies

We do not accept unsolicited resumes or third-party candidate submissions. Please do not contact NorthBay Health employees, leaders, physicians, or hiring managers regarding recruitment or job postings.