Inkjet Print Operation, Sr Specialist

About the Role

The Customer Innovation Center Specialist is responsible for producing high-quality print samples and managing color workflows across multiple print technologies. This role supports customer demonstrations, print production, color management, and technical consulting activities while serving as a key resource for sales, marketing, and customer support teams. The ideal candidate has strong experience in print production, color management, digital workflows, and customer-facing environments. This role requires you to live within a reasonable commuting distance to Boca Raton, FL so that you can adequately execute your job responsibilities.

Your Impact

• Produce high-quality print samples for customer demonstrations, portfolios, and marketing projects
• Operate production printing equipment in continuous-feed and sheetfed environments
• Assess media quality through linearization, robustness testing, and ICC profile creation
• Load media, configure printer settings, and optimize print and color workflows
• Select appropriate media based on application requirements, including weight, finish, opacity, coatings, and brightness
• Ensure consistent print quality through calibration, color management, and device matching
• Troubleshoot color, print quality, and workflow issues, including customer sample matching
• Create and correct impositions and production layouts
• Prepare production files using Adobe Creative Suite, Enfocus PitStop, and RIP workflow systems
• Maintain expertise in CMYK process printing and print production standards
• Lead customer demonstrations, technical presentations, and product launch activities
• Support pre-sales and post-sales customer engagements, including workflow, media, and print quality consultations
• Collaborate with product managers, sales teams, and marketing on technical and media strategies
• Mentor and train new hires within the proposed organizational structure
• Create media evaluation reports and color profiles for customer and product use

Color-Specific Responsibilities

• Responsible for advanced ICC Profiling and device matching
• Assist customers with application on-boarding activities to increase print volumes
• Cross divisional support of complex color management issues

About You: Skills & Expertise

• Bachelor's degree or equivalent experience preferred
• 8–10 years of experience in production printing, color management, prepress workflows, and customer-facing print environments
• Experience supporting production print solutions preferred
• Experience with ICC profiling, device calibration and color matching, and four-color process printing
• Knowledge of print technologies including offset, toner, and inkjet
• Proficiency with Adobe Creative Suite, Enfocus PitStop, RIP workflow software, and print server platforms
• Understanding of print file formats and production workflows
• Must be able to lift heavy paper cartons up to 50 lbs. and move rolls of paper

Pay

$76,150–114,040 annually