Infusion Benefits Coordinator I

About the role

Join us at Arthritis and Rheumatism Associates! We are a dynamic and creative team who are leading the way in healthcare innovation as we set the standard on optimum patient care. We offer competitive pay and excellent work-life balance with our 4-day work week (closed Fridays).

Location: Chevy Chase, MD

Schedule: 4-day work week, Monday–Thursday (full‑time)

Pay: $25/hour

Free parking at all 7 office locations.

Responsibilities

• Interaction with practice business associates, physicians and patients as required.
• Investigate and coordinate all patient infusion benefits and options.
• Verify that infusion orders, referrals, and/or prior authorizations are obtained prior to infusion treatments.
• Calculate patient financial responsibility estimates for infusion services that will be administered.
• Counsel patients on the findings from our benefit investigations.
• Assist patients with enrollment to copay assistance programs.
• Update and verify new insurances when required.
• Schedule all initial infusion appointments and set appointment alerts for check‑in/out staff.
• Schedule follow‑up infusions, office visits, labs, and DEXA’s when necessary.
• Stay up to date on all infusion drugs used and the respective pharmaceutical companies and their assistance programs.