Infrastructure Technician

To ensure a fair and consistent evaluation process, candidates are expected to complete all interviews and assessments independently and without the use of artificial intelligence tools (including AI-generated responses, prompts, or real-time assistance). Use of AI throughout the application and recruiting process may result in removal from consideration. Our goal is to get to know your authentic experiences, communication style, and problem-solving approach. Job Summary Install, test, modify, and terminate network cabling within the U-Haul corporate headquarters and data center environment. Perform server installations, drives, switches, routers, ladder racks, cages, and cabinets. Work with physical networking equipment, determine work priorities, manage order commitments, perform custom installations and troubleshooting, and conduct advanced testing. Responsibilities Installation, termination, testing, and labeling of all cross-connects within the data center.Moving and installation of cabinets and relay racks.Troubleshooting circuits using circuit testing equipment.Performing remote hands services with internal IT teams.Hardware installation including, but not limited to, shelves, power strips, rails, cable management, and networking equipment.Reporting current status via the ticketing system (Cherwell), shift reports, and email.Maintaining accurate records and documenting all problems.Exhibiting quality workmanship on all work and maintaining data center cleanliness.Escalating service requests that require additional information.Performing other duties as assigned. Knowledge, Skills, And Abilities Knowledge of cable limitations, including distance limitations.Ability to read installation drawings, including Visio drawings, spreadsheets, and CAD layouts.Data center experience installing and moving equipment, replacing defective components, and performing cabling work.Basic understanding of the booting process and command-line functions.Ability to troubleshoot switched, multiplexed, media-converted cross-connects, and intra-building cross-connects.Familiarity with system command languages.Knowledge of data center operations, including generators, UPS systems, PDUs, chillers, air handlers, and fire alarm systems.Basic understanding of AC/DC power principles.Experience installing and repairing commercial alarm, card access, and/or CCTV systems.Preferred certifications include Fluke CCTT Copper, Fluke CCTT Fiber, Digital Lightwave Testing, BICSI Level II Copper, BICSI Level II Fiber, CompTIA A+, and CompTIA Network+. Minimum Requirements 1-3 years of related work experience with server builds in a production data center environment.2-5 years of structured cabling experience.High school diploma or GED required.Ability to perform all essential job functions, including walking, standing, bending, stooping, climbing, lifting, and manual dexterity, with or without reasonable accommodation.Ability to lift up to 50 lbs.Ability to work days, nights, weekends, and holidays as needed.General knowledge of safe working practices, including tool safety, eye protection, and ladder safety.Proficiency with basic PC operations required; proficiency with Microsoft Office applications preferred.Strong organizational, time management, and prioritization skills.Strong written and verbal communication skills. U‑Haul Offers Medical insurancePrescription drug plansDental & Vision plan with hearing care discountsOnsite medical clinic for team members and eligible family membersNew indoor fitness gym (Midtown Phoenix campus)Get Fit Gym Reimbursement ProgramRegistered Dietitian ProgramWeightWatchers®CVS Virtual CareU‑Haul Kids Program24‑Hour Nurse LineWellness Program (Healthier You initiatives & challenges)Mindset App ReimbursementPet Insurance & Wellness plansCareer stabilityOpportunities for advancementValuable on‑the‑job trainingTuition Reimbursement ProgramFree online courses for personal and professional development at U‑Haul University®401(k) Savings PlanEmployee Stock Ownership Plan (ESOP)Company‑paid life insuranceVoluntary life insurance optionsShort-Term and Long‑Term DisabilityCritical Illness, Accident & Hospital Indemnity plansBusiness & business travel insuranceMetLaw Legal ProgramMetLife Auto & Home InsuranceLifeLock Identity Theft ProtectionDave Ramsey’s SmartDollar® Financial Wellness ProgramU‑Haul Federal Credit UnionPaid holidays, vacation, and sick timeYou Matter Employee Assistance Program (EAP)Discounts on cell phone plans, hotels, computers, vehicles & moreCommunity involvement & volunteer opportunitiesU‑Haul Mothers Program (Paid maternity leave)