Infrastructure Technician

About the role

The Infrastructure Technician is a diverse technical position in the Information Technology Program that assists with the responsibility for providing on-site and remote support including design, installation, and maintenance of structured cabling, door access and camera security systems within the Tribes' Information Technology Program.

Responsibilities

• Provide on-site and remote support
• Design, install, and maintain structured cabling
• Design, install, and maintain door access systems
• Design, install, and maintain camera security systems

Requirements

• Associate of Science in Computer Science or related degree from an accredited university with one (1) year experience in an enterprise-level networked environment; OR
• Current BICSI certification with one (1) year experience in an enterprise-level networked environment; OR
• Two (2) years of increasing responsibility and experience supporting business computing in an enterprise-level networked environment.
• Must pass a background check and drug test; a criminal record may automatically disqualify.
• Falsification of any part of the application will automatically disqualify.
• If BICSI certification is not held at hire, must obtain it within one (1) year of date‑of‑hire; failure to do so is grounds for termination.
• Must have and maintain a valid Montana State driver's license.

Qualifications

• Experience and certification with installing and maintaining network wiring (Category 5/6 NTP, multi‑mode fiber optic, coaxial cabling and terminations) – preferred.
• Experience with development, deployment, maintenance, and problem resolution of camera security systems – strongly desired.
• Experience with Microsoft desktop and Server operating systems – desired.
• Knowledge of IP video surveillance systems, evidence package, audit trails, criminal investigations, and Tribal Police operations – desired.

Skills

• Detail oriented with ability to multi‑task and prioritize work for efficiency.
• Demonstrates initiative, teamwork, and ability to work with minimal supervision.
• Skill in oral and written communication.
• Ability to utilize search engines for troubleshooting.
• Ability to work effectively with other employees and provide excellent customer service.