Infrastructure Specialist 2

We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate, navigation, legal, EEO, etc. Must not invent or summarize away detail. Must not create sections with filler like "commensurate with experience". Must only include sections when posting has real specific content. We need to parse the posting. Content: - Intro: "As an Infrastructure Specialist 2, you will play a key role in supporting and maintaining the technology environment for the Ohio Department of Children and Youth (DCY). This position operates across multiple technology domains, requires strong problem solving skills, and involves both independent work and collaboration with peers and customers." That's about the role. - "What You Will Do" then bullet list (but not actual bullet formatting in text). Items: - Administer, troubleshoot, and support Exchange and O365 services, including mail flow, mailbox configuration, distribution groups, permissions. - Install, configure, monitor, maintain, upgrade, and administer multiple technology platforms and systems. - Process and administer DCY - MECM software packages and requests, ensuring timely delivery and proper configuration. - Diagnose, analyze, and resolve technical issues across assigned technology domains; provide support directly to customers. - Create, organize, and maintain technical documentation that supports ongoing operations and knowledge sharing. - Review and monitor enterprise security systems; respond to alerts and alarms according to agency policies (including anti virus and spam systems). - Interface across various hardware and software platforms to ensure compatibility, performance, and reliability. - Provide informal mentorship to peers or lower level staff through conversation, observation, or clear technical documentation. - Demonstrate a full understanding of duties, knowledge, skills, and abilities required at lower levels, applying them as needed at higher technical complexity. - "Work Environment & Expectations" paragraph: - You may be placed on call 24/7, depending on operational needs. - You may be required to carry and respond to an agency cellular phone. - Travel may be required. - You must provide your own transportation or have a valid driver’s license to operate a state vehicle. - The work involves balancing project responsibilities, daily operational tasks, and unexpected urgent issues that may arise. - You’ll interact with both technical and non technical staff, requiring clear communication and patience. - This role offers opportunities to grow your technical skill set across multiple domains and contribute to secure, reliable statewide services. - "Preferred Qualifications" list: - Strong knowledge of O365 and Exchange administration - Experience with Microsoft Identity Manager (MIM) or similar identity lifecycle management tools - Familiarity with Netskope or comparable web filtering solutions - Proficiency with MECM, Software Center deployments, and endpoint configuration - Skill in managing file permissions (NTFS, shared drives, access control) - Strong documentation habits to support continuity and knowledge sharing - Effective written and verbal communication with technical and non technical staff - Experience performing file restores using enterprise backup/recovery systems - Ability to administer Adobe Admin Console and Visual Studio Admin Console - Understanding of ReCaptcha or similar anti bot security tools - Strong troubleshooting and analytical skills across systems and applications - Ability to manage multiple competing priorities in a high demand environment - Experience using job scheduling tools such as JAMS - Willingness to cross train and support critical operations across IT teams - "Pay Information" paragraph with details about salary steps, table, etc. This is specific content for Pay. - "Background Check Information" - boilerplate? Might be considered legal/EEO? It's about background check. Might be considered boilerplate but it's substantive? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. Background check info might be considered legal but it's specific to the position. However it's generic. Might be considered boilerplate. Safer to drop it. - "Status of posted positions" - instructions about checking application status - boilerplate, drop. - "48 mos. combined work experience..." - This is qualifications / requirements. It's specific. - "Job Skills: Information Technology" maybe a line. - "Agency Contact Name and Information Ashley.Sydebotham@childrenandyouth.ohio.gov" - contact info, maybe not needed? Could be considered metadata; we can drop or include as short p? The instruction: do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it. Contact info is minor metadata; we could include in a short p. - "Unposting Date Sep 29, 2026, 11:59:00 PM" - drop. - "Work Location Children&Youth N. High Complex Primary Location United States of America-OHIO-Franklin County-Columbus" - location info; could be included maybe as part of About the role? Might be considered metadata; we could include short p. - "Compensation $38.01 per hour" - This is pay info but we already have Pay section with table; maybe we can include both. - "Schedule Full-time" - schedule info. - "Work Hours 8:00 AM - 5:00 PM" - schedule. - "Classified Indicator Classified" - maybe drop. - "Professional Skills Adaptability, Building Consensus" - maybe skills. - "Primary Technology Directory Services" - maybe a qualification. - "Agency Overview About us ..." - boilerplate about agency; could drop. - "Location Requirements DCY’s core hours of operation are Mon-Fri from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across DCY divisions.Employees may begin as early as 7:00am & as late as 9:00am, based on supervisory approval. This position performs work on-site daily at DCY’s office space." - schedule/location details. We need to decide sections. We have: - About the role: intro paragraph. - Responsibilities: the "What You Will Do" list. - Requirements: maybe the experience requirements (48 mos combined work experience etc.) plus maybe "Preferred Qualifications" could be split into Requirements vs Qualifications vs Skills. The instruction: Prefer a few substantive sections over many thin ones. So we could combine Requirements and Qualifications into one section? But we have headings list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to include only those with real content. We have content for: - About the role: yes. - Responsibilities: yes. - Requirements: we have the specific experience requirement (48 mos combined work experience etc.) plus maybe the "Preferred Qualifications" could be considered Qualifications. But we could treat "Preferred Qualifications" as Qualifications section. - Skills: we have "Professional Skills Adaptability, Building Consensus" plus maybe the list of skills from Preferred Qualifications could be considered Skills. But we already have Qualifications for preferred qualifications; Skills could be things like "Adaptability, Building Consensus". However we could also merge Skills into Qualifications. But we need to follow headings list; we can include Skills if we have content. - Benefits: we have no explicit benefits listed besides maybe "generous benefit options" in agency overview but that's boilerplate. No specific benefits like health, retirement. So we should not create Benefits section. - Pay: we have detailed pay progression table and hourly rate. So include Pay. - Schedule: we have schedule full-time, work hours, core hours, on-call, travel, etc. So include Schedule. Thus sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Pay, Schedule. We need to ensure we don't include filler like "commensurate with experience". Not present. Now we need to format: - Use

for section headings. - Use

• for any list of duties/requirements/benefits. - Use

  for prose. We must preserve ALL substantive information; do not invent or summarize away detail. Thus we need to include all bullet points from Responsibilities, all bullet points from Preferred Qualifications (if we treat as Qualifications), all bullet points from Requirements (the experience requirement), maybe also the "Job Skills: Information Technology" line? Could be considered skill but it's vague. Might drop. We also need to include the contact info and location maybe as short p under About the role or separate? The instruction: fold minor metadata into a short

  or drop it. So we can include a short p after About the role containing location and contact. But we must not repeat job title as heading. Already not. We must not include Job ID etc. Now let's extract details precisely. About the role prose: "As an Infrastructure Specialist 2, you will play a key role in supporting and maintaining the technology environment for the Ohio Department of Children and Youth (DCY). This position operates across multiple technology domains, requires strong problem solving skills, and involves both independent work and collaboration with peers and customers." We could also include the Work Environment & Expectations paragraph as part of About the role? But it's separate; maybe we could include it under About the role as additional prose. However we have a separate Schedule section for schedule details; Work Environment & Expectations includes on-call, travel, transportation, balancing tasks, interaction, growth opportunities. Some of that could be considered part of About the role or maybe Schedule. But we already have Schedule section for schedule specifics; the work environment expectations could be part of About the role. To preserve all substantive info, we should include it somewhere. Could add a

  after the intro under About the role. Thus About the role will have two paragraphs: intro and work environment expectations. Now Responsibilities: list of duties from "What You Will Do". We'll put each as

• . Now Requirements: the specific experience requirement: "48 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating multiple technology domains including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting. Or completion of associate core program in computer science or information systems; 30 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating multiple technology domains including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.Or completion of undergraduate core program in computer science or information systems; 24 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating multiple technology domains including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.Or equivalent of minimum class qualifications for employment noted above." Also note: "Note: The official position description on file with the designated agency is to reflect the required, primary technology directly relating to the duties of the position. Only those applicants possessing the experience in the required, primary technology listed in the position description & job posting are to be considered for any vacancies posted. The job posting must list the required technology commensurate with the position in question." That's also part of requirements. Might be considered boilerplate but it's specific. We'll include. Also "Job Skills: Information Technology" maybe a line; but we can drop as it's vague. Now Qualifications: Preferred Qualifications list. Now Skills: "Professional Skills Adaptability, Building Consensus". Also maybe "Primary Technology Directory Services". Could be considered skill. We'll include both as list items. Now Pay: we have the table and also "Compensation $38.01 per hour". We'll include the table and maybe a paragraph about step progression. We need to preserve all substantive info: the table with months of employment and pay ranges (hourly and annual). Also