Infrastructure Reliability Specialist

About the role

The Infrastructure Reliability Specialist supports infrastructure reliability testing across 34 continuous mills and 8 discrete businesses, as well as application recovery testing in the Green Bay data center. This role is based in Green Bay, WI and partners closely with architecture, delivery, infrastructure support, and site teams to improve reliability across critical manufacturing environments.

Responsibilities

• Lead onsite infrastructure testing for site components such as VM server farms, SAN storage arrays, firewalls, wireless controllers, SD/WAN internet, core network switches, routers, and related infrastructure
• Partner with architects, delivery teams, Koch and GP infrastructure support teams, and site stakeholders to plan testing exercises, review infrastructure standards, execute onsite tests, audit results, and support remediation of unresolved issues
• Manage change control activities associated with testing exercises and coordinate with project management and delivery teams to support execution in live manufacturing environments
• Collect, review, and maintain documentation of site configurations, testing outcomes, lessons learned, issues, escalations, and follow-up actions to improve reliability and repeatability for future sites
• Represent GP strategies and operational support priorities with service providers and site teams while communicating with manufacturing leaders, site leaders, and local resources
• Learn and support backup and recovery testing processes, with the expectation of eventually leading recovery testing events

Requirements

• Extensive experience supporting infrastructure in enterprise or industrial environments
• Field experience with infrastructure components such as VM server farms, SAN storage arrays, firewalls, wireless controllers, network switches, routers, LAN/WAN environments, or related technologies
• Experience coordinating technical work across multiple stakeholders, including site teams, infrastructure teams, delivery teams, project management resources, or service providers
• Experience managing testing activities, change control processes, issue tracking, escalations, documentation, or follow-up actions related to infrastructure work
• Willing and able to travel domestically approximately 25-30%
• Must have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship

What Will Put You Ahead

• 7+ years’ experience supporting Infrastructure at manufacturing sites
• Experience with operational technology (OT) technologies and infrastructure
• Experience supporting backup and recovery strategies in LAN/WAN environments

Qualifications

• Extensive experience supporting infrastructure in enterprise or industrial environments
• Field experience with infrastructure components such as VM server farms, SAN storage arrays, firewalls, wireless controllers, network switches, routers, LAN/WAN environments, or related technologies
• Experience coordinating technical work across multiple stakeholders, including site teams, infrastructure teams, delivery teams, project management resources, or service providers
• Experience managing testing activities, change control processes, issue tracking, escalations, documentation, or follow-up actions related to infrastructure work
• Willing and able to travel domestically approximately 25-30%
• Must have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship

Benefits

• Medical
• Dental
• Vision
• Flexible Spending and Health Savings Accounts
• Life Insurance
• Disability
• Retirement
• Paid Vacation/Time Off
• Education Assistance
• Infertility Assistance
• Paid Parental Leave
• Adoption Assistance